International BPO/Customer support associate/Technical support

2 weeks ago


Bengaluru, Karnataka, India timesjobs Full time

We are looking for BE/BSc/BCA engineers with 0 to 5 years of experience and Cisco certification (CCNA).

  • Excellent understanding of TCP/IP and proficient in troubleshooting network connectivity.
  • Hands-on experience with Cisco routers, switches, and security devices.
  • The ideal candidate will have expertise in Routing & Switching & Security.
  • Proficiency in troubleshooting enterprise networks using technologies such as Static routes, EIGRP, BGP, OSPF, STP, UDLD, ARP, VTP, EtherChannels, IP Addressing & Subnetting, WAN MPLS, SDN circuits, QoS, errors, discards, Firewall Access list, Stateful Inspection, NAT, VPN, Tunneling.
  • Responsibilities include providing Level-1 support and troubleshooting network-related issues, monitoring performance, and ensuring system availability and reliability.


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