Customer Relationship Officer

Job Title: Customer Relationship Officer

Company Name: M G Trading

Location: Tripura, Tripura

Salary: Competitive Compensation

Qualification: 10th Standard / SSLC

Job Description: Exciting Opportunity for Customer Relationship Officers

M G TRADERS is excited to welcome dedicated individuals to our team as Customer Relationship Officers in Tripura, Tripura. As a Customer Relationship Officer, you will play a pivotal role in enhancing customer satisfaction by building strong relationships and providing exceptional service.

Key Responsibilities:

Build and maintain positive relationships with customers, addressing their inquiries and needs.

Assist customers in understanding our products and services, guiding them to appropriate solutions.

Handle customer complaints and concerns with professionalism and promptness.

Collaborate with internal teams to ensure customer satisfaction and issue resolution.

Maintain accurate records of customer interactions for future reference.

Why Join Us:

Competitive compensation ranging from ₹20000 to ₹40000 per month.

Full-time position with a day shift schedule for a healthy work-life balance.

Additional benefits including fuel allowance and phone allowance.

Desired Candidate Profile:

Freshers are welcome to apply.

Education: 10th Standard / SSLC.

Excellent communication and interpersonal skills.

Customer-focused attitude with a genuine desire to assist and support.

Strong problem-solving and conflict resolution abilities.

FAQs:

Q: What is the salary range for this role?

A: The salary ranges from ₹20000 to ₹40000 per month, along with additional benefits.

Q: Is prior experience required for this position?

A: No, this position is open to freshers who are enthusiastic about customer service.

Q: What educational qualification is necessary?

A: Candidates should have completed 10th Standard / SSLC.

Q: What is the job type and work schedule?

A: This is a full-time position requiring work for 6 days a week during day shifts.

Q: Are there any additional allowances?

A: Yes, candidates will receive fuel allowance and phone allowance.