Sr Product Specialist

3 weeks ago

Hyderabad, Telangana, India ServiceNow Full time
Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500, and we're proud to be one of FORTUNE 100 Best Companies to Work For and World's Most Admired CompaniesTM.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

The Sr Product Specialist, Global People Product is a critical role responsible for developing and maintaining the product roadmap for Performance Management within People Products. The perfect candidate is curious, results-oriented, and adept at building bridges. The perfect candidate puts the People of ServiceNow, which include 23,500-plus employees, contingent workers, managers, leaders, partners, and customers, at the center of everything we do. A highly-matrixed environment is where you thrive, and you get things done by identifying opportunities to collaborate and reaching across boundaries. You are willing to dive deep into complex problems and possess the influencing skills to bring teams together and deliver the right solutions.

Responsibilities include:

  • Partner closely with the Global People Centers of Excellence (COEs) and Digital Technology (DT) teams to support development of product strategy and vision, business requirements, product planning, roadmap and prioritization, and product marketing.
  • Support the Business Product Manager on championing the business, translating business strategy into business case, value definition and initial requirements for new products and enhancements.
  • Support the Business Product Manager on identifying and reconciling roadmap dependencies and prioritizing opportunities to align and co-develop solutions in partnership with technology, engineering and UX teams.
  • Engage in all product development activities, including but not limited to product planning, requirements refinement, tradeoff decisions, development of test plans and success criteria, and all agile ceremonies.
  • Apply product principles and design thinking to automate processes, innovate on the ServiceNow platform and deliver a simplified and highly-integrated employee experience.

To be successful in this role, you are:

  • An experienced product manager adept at working cross-functionally to build end-to-end experiences that deliver value
  • A problem solver with a high degree of detail orientation
  • Collaborative with the ability to motivate others, synthesize various opinions/inputs and influence/inspire alignment
  • Innovative – always exploring the art of the possible and dreaming big
Qualifications
  • Minimum of 5+ years of product management experience in software or adjacent industry.
  • Knowledge of HR service delivery across one or more HR lifecycle phases (e.g., benefits and rewards, performance management).
  • Experience with the ServiceNow platform.
  • Strong business acumen, analytical skills and problem-solving expertise.
  • Strong oral and written communication skills, with ability to communicate complex subject matter to leadership, peers and other levels in the company.
  • Extremely well organized and able to manage work requirements to meet deadlines.
Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

From Fortune Fortune Media IP Limited All rights reserved. Used under license.

Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

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