CCE /Sr CCE for Inbound Tech Sales

3 weeks ago

Kolkata, West Bengal, India timesjobs Full time
Company Description Adeeba e-Services is a leading International BPO running both Inbound and Outbound process. We provide technical help to our US, UK, Australian and Canadian customers 24x7 with our best technicians.

Job Description We are hiring candidates for International Inbound Tech Sales Voice Process for US shift.

Only Inbound Process Opening is available.

Attractive salary with huge incentives.

Must Have

1-4 yrs experience in handling customers and escalated calls.

Experience in dealing with US/UK/AUS customers.

Job Description:
Recommendation of technical help through easy steps

Converting a Caller to a Customer by placing & enrolling the apt support plan through soft selling skills

Software or Service packages to be sold

Resolving all issues promptly, thoroughly and in a cost effective manner.

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