Lead, Digital Networks
4 weeks ago
Title: Lead, Digital Network
Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.
But it's not just what we do, it's who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers' needs. It's what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.
The world and our customers' needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That's why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs
Your challenge
The vision of Philips IT is to enable and accelerate the Philips strategy through optimized IT enablement with a strong focus on business innovation, operational reliability, security and compliance and cost efficient IT services that serve their core purposes.
It is your challenge to make IT an integral part of business strategy execution, as close as possible to our businesses. You will accelerate rigorous execution, be operational excellent, focus on compliance and security, provide full cost transparency and provide transparent trade-offs and options between innovation and cost efficiency with decision making and empowerment of IT.
Your responsibilities
- Lead Network function comprising data networks and security.
- Deliver the services to Philips health tech business globally 24x7.
- Provide people leadership to Network SMEs located in APAC, EMEA and Americas
- Manage partners/in-house-teams to ensure they deliver the services as per contract and SLAs.
- Escalate major incidents with suppliers for quick resolution and provide leadership by internal coordination, stakeholder communication and direction.
- Chair monthly performance review meetings. Contribute to quarterly business review meeting.
- Consult with businesses to ensure network services help them meet their business objectives.
- Control operations cost by identifying and implementing savings initiatives.
- Identify business requirements and create fitting service level frameworks.
- Be the Subject Matter Expert in your field and provide coaching to the team on network technology and ITIL processes.
- Ensures warranty of business solution [fit-for-use]
- Creates service acceptance criteria (incl. service ability)
- Be the final point of escalation for major outages & wide impact incidents for Network services.
- Work together with the architects in defining the future of Network technologies.
- Work together with project managers to finalize projects in your area within time and budget as well as delivering the business requirements.
Your team
As a lead of Network services, you will be responsible for cradle to grave lifecycle of Network services serving colleagues and customers, globally. This team includes all global and regional service leads in the Network area as well as specialists in the region and central.
Your team is performing Data & Voice networks services against agreed service and cost levels. It is also leading in the realization of strategic separation of the current global Philips network and the migration to a truly internet-based environment.
This role reports into Head of Networks & Telecom.
We are looking for
For this role we are looking for an ambitious, senior and experienced candidate, with the right combination of competencies, experience and potential to grow. You are able to deal with ambiguity and change and have:
- 15 to 20 years of experience with a university degree in Computer Science or related discipline
- In-depth knowledge of SW Defined WAN, LAN as well as DDI, security and firewalls
- ITIL Service Design or higher certification
- 3-5yrs years of experience as a Network domain leader in an IT organization of comparable size and portfolio
- 3+ years' experience as an expert in design and deployment of SW Defined networks.
- Proven experience with Cisco products and solutions i.e Viptela, SDA, Umbrella, Thousand Eyes
- Excellent analytical, administrative social and communicative skills
- Passion for infrastructure Operation, service management and service delivery
- Ability to lead global teams of FTEs and partners in 24x7 follow-the-sun mode
Your personal characteristics are:
- Adaptive, collaborative, and executing flawlessly.
- Delivers on commitment.
- Communicates with impact.
- Understands business trends and the direction technology must take to support the business
- Drive for operational excellence.
- Team player
Our offer
We welcome you to a challenging, innovative and international environment with great opportunities for you to explore, to learn and to grow.
Location
Bangalore
In return, we offer you
A meaningful career, with new challenges in our dynamic organization, working in an encouraging multinational and multicultural environment. We are happy to provide you with this opportunity to work with new technologies. You will be surrounded by passionate and committed, colleagues who share your ambition to create outstanding customer experiences. Your work will be ambitious and full of opportunities for growth. Variety and challenge will be part of your daily routines.
Our commitment to inclusion and diversity
At Philips, we provide equal opportunities to all our employees and to all eligible applicants for employment in our company , irrespective of age, color, disability, nationality, race, religion, gender, sexual orientation (LGBTQ +), and all aspects that make individuals unique. Encouraging diversity and fostering inclusion are key to our mission of improving the lives of 2.5 billion people a year by 2030 through meaningful innovation. We have fair, transparent, and clear employee policies which promote diversity and equality, in accordance with currently applicable law. For, we believe that life is better when
#youareyou.
Why should you join Philips?
Working at Philips is more than a job. It's a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.
#L1-PHILIN
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