Manager - Guest Relations

4 weeks ago


Delhi, Delhi, India timesjobs Full time
Job Summary:

To oversee guest relations at the store and boost customer satisfaction, following company procedures. Responsibilities include:

  • Supervising all guest relations functions to improve customer experience.
  • Monitoring store foot traffic and developing strategies for customer engagement.
  • Addressing guest inquiries and ensuring their needs are met.
  • Managing the Guest Relations department and staff efficiently.
  • Analyzing customer data for insights to enhance performance.
  • Coordinating event management for store launches and exhibitions.
  • Keeping updated on competitor products to assist customers.

Required Skills:
  • Proficient in Floor Management.
  • Strong communication and interpersonal skills.
  • Background in Hospitality and Administration.


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