Technical Specialist

4 weeks ago

Hyderabad, Telangana, India NTT Full time

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world's most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

Your career here is about believing in yourself, and taking on great opportunities and new challenges.It's about growing your skills and expertise in your current role and preparing yourself for the future. That's why we encourage you to take every opportunity to grow your career within our great global team.

Are you ready to take the next step in your career?

Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing, and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems.

Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Reports design, reliability, and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training.

Provides support to customers/users where the product is highly technical or sophisticated in nature.

What you'll be doing

Experience: 8+ years of experience security domain

Skill:

  • Strong knowledge in Firewall, Load Balancer, common security issues including, malware, viruses, ransomware, and host intrusion,
  • Strong knowledge of network, DAM, WAF
  • Awareness about anti malware solution Opswat

Certification: CISSP, CISM, or CISA

Responsibilities

  • Third Level troubleshooting of security device issues.
  • Risk Analysis and mitigation planning
  • Planning and execution of DR Drills based on availability of DR setup and recovery procedures
  • Must possess multi domain expertise and should be Independently manage and resolve the technical escalated and complex issues within SLA
  • Actively participate in troubleshooting and resolving of complex issues as an SME ensuring adherence to RCA process
  • Maintain and improve mechanisms for proactive performance and risk assessment through the security solution and disseminate feedback to other internal security team
  • Adhere to all policies and procedures
  • Service Improvement Plans & Problem Management Meeting scheduling with OEMs
  • Participate in change control board and/or change control process.
  • Network Security support (Firewall, Load Balancer)
  • Administration, capacity and upgrade of the WAF platform
  • Establish continuous process improvement cycles where the process performance, activities, roles and responsibilities, policies, procedures and supporting technology is reviewed and enhanced where applicable.
  • Keep networking devices firmware / OS up to date as per OEM recommended.
  • Periodic complete architecture review
  • SLA tracking with partners & OEMs
  • Quarterly rule base review to identify unused rules, risky rules and closure of the gaps identified
  • Schedule and implement IPSEC VPN
  • Participate in DR drill and provide necessary support
  • Firewall rule review
  • Track and maintain the policy deviations and exclusions in firewall policies.

Skills Summary

Automation Tools, Cloud Security, Firewalls, Local Area Network (LAN), Palo Alto Networks Prisma Access Secure Access Service Edge (SASE), Security Technologies, TCP/IP Networking, Threat Management

What will make you a good fit for the role?

Remote Type

Join our growing global team and accelerate your career with us. Apply today.

A career at NTT means:

  • Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
  • Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world's internet traffic running on our network and where Emoji were first invented, you can be proud of the group's many new 'firsts'.
  • Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
  • Being your best self – in a progressive 'Connected Working' environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
  • Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.

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