TeamLeader/ Assistant Manager

4 weeks ago


Bengaluru, Karnataka, India timesjobs Full time

Key Skills:
People Management, communication skills, presentation skills.

Description:
To maintain a call center team of 10 to 500 Customer acer or technical agents
To understand and cater to the needs of clients and support via inbound or outbound calls
Monitor and manage Team Performance SLAs and TATs
Develop and identify performers and provide trainig time to time
Cater to a wide variety of Processes
Should have excellent team managemnet skills, knowledge on attrition control, shrinkage, leakage etc
Salary basing on from 4.5L to 15L CTC perannum based on experience
Age upto 35 years

Eligibility:
PUC or Graduate with minimum 1 year on paper as TL, Dynamic and a go getter.

You may walkin with your 2-6 sets of resume copies to try with various companies as all the round would be in the same place.



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