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Business Analyst II
3 months ago
Position Type :
Full timeType Of Hire :
Experienced (relevant combo of work and education)Travel Percentage :
0%Job Description
KEY DUTIES & RESPONSIBILITIES:
Policy and Procedures
- Create comprehensive standardized procedures to meet business needs
- Support the business to document their working practices and processes that all employees will be held accountable and responsible for
- Act as the Subject Matter Expert (SME) on writing Policies and Procedures
- Applies the characteristics of business / technical writing skills
- Initiate and coordinate the regular review of the procedures
- Create workflows and other business insight documents upon request
- Facilitate regular monthly SME Forums
- Produce effective communications pertaining to material updates to the procedures to support the business needs
- Facilitate the resolution of Internal Audit & Management Assurance Program findings
- Assist departments in increasing efficiencies by participating in, and leading the development and implementation of, new processes, organizational strategies and/or processes, and TA-wide activities
- Lead efforts across various divisions to evaluate and evolve current processes to successfully meet the changing business needs
Project Support
- Act as the primary contact on behalf of the Business Documentation team
- Participate in regulatory, strategic and tactical projects as required to support team`s deliverables
Ongoing related responsibilities:
- Participate in/facilitate team/division meetings
- Plan, schedules and arrange own activities in accomplishing objectives
- Ability to exercise independent judgment consistent with department and corporate guidelines
Qualifications
EDUCATION and EXPERIENCE
Required:
- Minimum three years business experience
- Minimum two years participating in or managing small – medium initiatives
- Proven experience of business documentation creation
- Awareness of training methodology
- Strong PC knowledge including use of Microsoft Office products
- Ability to interact with and lead teams in a multi-site and cross-functional environment
- Strong time management skills and ability to handle multiple tasks
- Analytical, organizational, and administrative skills
- Strong decision making and customer service focus
- Ability to meet deadlines
- Strong attention to details and quality
- Ability to take initiative and work under pressure in a changing/growing environment
- Strong communication skills both verbal and written
- Fluent in written & spoken English
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