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4 weeks ago
Job Title: Customer Care Executive
Company Name: G Manukumara
Location: Chennai, Tamil Nadu
Salary: Per month
Employment Type: Part Time
Job Description:
G MANUKUMARA, a verified employer, is seeking candidates to join us as Customer Care Executives in Chennai. As a Customer Care Executive, you will be responsible for handling customer inquiries, providing assistance, and ensuring customer satisfaction.
Key Responsibilities:
Respond to customer inquiries via phone, email, or chat in a professional and timely manner
Address customer concerns, complaints, and questions effectively and efficiently
Provide accurate and detailed information about products or services
Assist customers with order placement, billing inquiries, and product support
Troubleshoot and resolve customer issues to ensure a positive customer experience
Maintain customer records and update information as needed
Collaborate with team members and other departments to resolve customer issues
Meet or exceed performance targets and goals
Ensure customer satisfaction by delivering high-quality service
Requirements:
Education: 10th Standard / SSLC or equivalent
Experience: Freshers are welcome to apply
Gender: Both male and female candidates are eligible
Skills Required:
Excellent communication skills in English and local language (Tamil)
Strong customer service and problem-solving abilities
Active listening skills to understand customer needs and concerns
Basic computer knowledge
Ability to work in a team and collaborate effectively
Salary and Benefits:
The salary for the Customer Care Executive position ranges from ₹12,000 to ₹15,000 per month, based on experience and performance. Incentives may be provided based on individual and team achievements.
Job Type and Work Schedule:
This is a part-time position with 6 working days per week. The shifts can be during the day or night, as per the company's requirements.
Other Requirements:
Valid Aadhaar Card and PAN Card are mandatory for verification purposes.
FAQs:
Q: Is prior experience required for this role?
A: No, freshers are welcome to apply for the Customer Care Executive position at G MANUKUMARA.
Q: What is the work schedule for this position?
A: The Customer Care Executive role is part-time with 6 working days per week. The shifts can be during the day or night, as per the company's requirements.
Join our team at G MANUKUMARA as a Customer Care Executive in Chennai and contribute to our commitment to delivering exceptional customer service. If you have strong communication skills and a passion for assisting customers, apply now and embark on a rewarding career in the BPO/Customer Care industry.
