Quality Assurance Manager

3 weeks ago

Delhi, Delhi, India Mace Full time

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site.

Within our consult business we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project.

The project:

This will be a unique and possibly India's largest hotel development. It will include two hotels - one a luxury hotel and the second a business hotel. In addition to conference facilities in both hotels, the development will also have commercial/office space.

Our values shape the way we consult, and define the people we want to join us on our journey, they are:

  • Safety first - Going home safe and well
  • Client focus - Deliver on our promise
  • Integrity - Always do the right thing
  • Create opportunity - for our people to excel.

Management of the implementation of a quality management system and its effectiveness in meeting business, statutory, legal, and contractual requirements.

Engages with business stakeholders to manage compliance to requirements, supporting a resilient business that manages risks effectively. The role is a key enabler to change and business improvement.

You'll be responsible for:

  • Delivers delegated elements of an annual business plan to time and budget.
  • Manages and facilitates external certification audits.
  • Supports achievement of new certifications where appropriate.
  • Organises and facilitates internal audits in the audit programme.
  • Responsible for conducting audits and producing audit reports.
  • Undertakes investigations and root cause analysis of instances of non-conformance, including the identification of corrective measures and long-term preventative measures.
  • Responsible for reviewing management system content for appropriateness, improvement, and implementation.
  • Participation in the identification of new systems and processes to drive efficiency.
  • Responsible for ensuring information for quality reports is available, accurate and delivered within agreed timescales.
  • Responsible for producing communication articles, plans and communication collateral.
  • Responsible for contributing to all activities reported in management reviews, collating, analysing, and presenting data and key metrics.
  • Provides recommendations for action to mitigate risk and improve management system effectiveness.
  • Provides support to business development activities.
  • Responsible for the development and delivery of training.
  • Monitors performance of a supply chain, including support to suppliers as appropriate through training, guidance, and audits of their QMS capabilities.
  • Works collaboratively towards the common goal of net zero carbon transition and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work.

You'll need to have:

  • Bachelor's degree in civil.
  • Experience for a project of a similar nature from start to handover.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organization.

#LI-Onsite

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