Sr Technical Program Manager

3 weeks ago


Hyderabad, Telangana, India ServiceNow Full time
Company Description

At ServiceNow, our technology facilitates global productivity, and our team makes it happen. We work swiftly since the world can't hold on, and we innovate uniquely for our clients and communities. By joining ServiceNow, you become part of a driven team of change creators with a constant thirst for knowledge and innovation. We understand that your top-notch work shines when you lead a fulfilling life and share your special skills, so we strive to make that a reality. We dream big together, encouraging each other to pursue our personal and collective aspirations. The future is in our hands, and it commences with you.

With a vast client base exceeding 7,700, we cater to around 85% of the Fortune 500 companies. We take pride in being recognized as one of FORTUNE 100 Best Companies to Work For and World's Most Admired Companies™.

Explore more about Life at Now blog and gain insights from our team members about their journey at ServiceNow.

If you're unsure about meeting all the requirements of a job description but are genuinely thrilled about the role, we strongly advise you to apply. At ServiceNow, we are dedicated to fostering an inclusive atmosphere where every voice is valued, heard, and respected. We welcome all candidates, including those from diverse backgrounds, to bring their unique perspectives, even if their experience doesn't align with the traditional path for this role. We believe that skills and enthusiasm for big ideas are what make exceptional candidates.

Job Description

Team

In the Unified Technology Group Program Management Office, our mission is to enhance work efficiency. This involves constantly prioritizing our clients' needs to deliver the top-notch products they expect from ServiceNow: transformative, secure, compliant, and punctual. We are tasked with steering our products to the finish line and into the workplaces of our customers. As a cohesive unit, we uphold cloud security; enable our clients' successes; offer forward-thinking and actionable insights; and enhance employee learning and satisfaction.

Role

As a Senior Technical Program Manager within the Release Management Team, your role entails overseeing operational release programs and supporting strategic projects from inception to completion. You will bring forth innovative concepts to enhance business processes and tools while ensuring daily oversight of progress, tasks, and risks. Your primary focus will involve supporting product and engineering teams through the entire release process, alongside coordinating with other departments such as legal, go-to-market, and customer support to guarantee smooth collaboration. Daily, you will apply essential skills like conflict resolution, teamwork, and precise questioning and answering.

What you get to do in this role:

  • Drive the end-to-end software development lifecycle, guaranteeing successful realization of objectives from planning to execution.
  • Provide transparent communication to team leads and management across various functions regarding project status, resource needs, challenges, and priorities.
  • Foster strong collaborations with diverse teams to meet the requirements for delivering a premium product punctually.
  • Engage with a broad range of internal stakeholders to boost the efficiency and effectiveness of our product development department.
  • Implement change management strategies to ensure seamless cross-organizational adoption and continuity of process adjustments.
Qualifications

Qualifications:

We are seeking an individual who is detail-oriented, outcome-focused, and can drive the software release cycle. The key to success lies in being an adaptable thinker and a distinguished communicator comfortable with interdepartmental collaboration across organizational boundaries.

  • 5-7 years of program management experience in software development organizations.
  • Bachelor's degree or equivalent in Computer Information Systems (CIS), Management Information Systems (MIS), Computer Science (CS), or a related field.
  • PMP Certification is advantageous.
  • Demonstrated experience in project/program management with multifunctional teams.
  • Exceptional organizational skills with a focus on excellence.
  • Outstanding collaboration and rapport-building capabilities spanning diverse functions.
  • Effective communication skills, adept at discussing program challenges with varied audiences, including executives.
  • Proven leadership qualities, including facilitation skills and the ability to inspire and empower teams informally.
Additional Information

ServiceNow is an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of race, color, creed, religion, gender, sexual orientation, nationality, ancestry, age, disability, gender identity, marital status, veteran status, or any other category protected by law.

At ServiceNow, we embrace flexibility and trust in our world of remote work. Visit us to learn about our work personas: flexible, remote, and office-based.

If you require accommodations to complete the application process or face constraints in accessing or using this online application method and need an alternative approach, please contact us for assistance.

For roles requiring access to technical data under export control regulations, including Export Administration Regulations (EAR), ServiceNow might need to secure export licensing approval from the U.S. Government for certain individuals. All employment is subject to ServiceNow obtaining any necessary export license or approval mandated by the U.S. Government.

Please Note: Beware of fraudulent job postings/scams. Take precautions and learn to safeguard yourself. All authentic ServiceNow job postings are available via the ServiceNow Careers page.

Fortune Fortune Media IP Limited. All rights reserved. Used under license.

Fortune and Fortune Media IP Limited are independent entities, not endorsing ServiceNow's products or services.



  • Hyderabad, Telangana, India ADCI HYD 13 SEZ - H84 Full time

    Are you passionate about inventing experiences that help customers discover ways to incorporate Generative AI in their daily lives? Do you want to work in a fast paced environment surrounded by the smartest and most customer obsessed product, engineering, marketing, and data science leaders on the planet, where the future is still to be defined? Alexa...


  • Hyderabad, Telangana, India Blumetra Solutions Full time

    Role: Sr Technical Program Manager (Tech Delivery Manager)Responsibilities: You will have end-to-end ownership of cross-functional projects, including product definition, roadmap planning, resource planning and project execution. You will work closely with business and operations leadership, including executive leadership, to define the product and provide...


  • Hyderabad, Telangana, India NewVision Software Full time

    Job Title: Technical Program ManagerLocation: HyderabadJob Experience: 10+ yearsResponsibilitiesDevelop and manage the project, communication, resource plans and processesAnalyze all management and technical processes to ensure they're delivered as expectedMeet regularly with project stakeholders and define project goals and objectivesLead budget and...


  • Hyderabad, Telangana, India NewVision Software Full time

    Job Title:Technical Program Manager Location:Hyderabad Job Experience: 10+ years Responsibilities Develop and manage the project, communication, resource plans and processes Analyze all management and technical processes to ensure they're delivered as expected Meet regularly with project stakeholders and define project goals and objectives Lead budget and...

  • Sr Program Manager

    5 days ago


    Hyderabad, Telangana, India Microsoft Full time

    Overview As Microsoft forges ahead in its mission to enable every organization and every person on this planet to do more, we are looking for a Principal Product Manager to join the Enterprise Commerce team within the Cloud + AI, Commerce + Ecosystem (C+E) division. The Enterprise Commerce team in C+E is responsible for building and delivering the...


  • Hyderabad, Telangana, India NewVision Software Full time

    Job Title: Technical Program ManagerLocation: HyderabadJob Experience: 10+ yearsResponsibilities Develop and manage the project, communication, resource plans and processes Analyze all management and technical processes to ensure they're delivered as expected Meet regularly with project stakeholders and define project goals and objectives Lead budget and...


  • Hyderabad, Telangana, India Qualcomm Full time

    Company: Qualcomm India Private Limited Job Area: Engineering Services Group, Engineering Services Group > Program Management General Summary: Develops, defines, and executes plans of record, including: schedules, budgets, resources, deliverables, and risks. Monitors and drives the program from initiation through delivery, interfacing with...


  • Hyderabad, Telangana, India Sathguru Management Consultants Full time

    Position : Sr. Program Advisor / Asst. Manager (Sales & Mktg, Executive Education) Experience: 4 – 5 yrs. Qualification : MBA – Marketing Location : Hyderabad The linkage with Cornell University is reinforced by Sathguru's own thirty five years of long successful strategic interventions in the areas of agri-business, life sciences, hospitality...


  • Hyderabad, Telangana, India ADCI HYD 13 SEZ Full time

    Looking for a career at a company that seeks to be Earth's most customer-centric company? If so, come join us at Amazon.ShipTech is the connective tissue, which connects Transportation Service Providers, First Mile, Middle Mile, and Last Mile to facilitate the shipping of billions of packages each year. Due to criticality of the ShipTech systems, world-wide...


  • Hyderabad, Telangana, India Amazon Full time

    Looking for a career at a company that seeks to be Earth's most customer-centric company? If so, come join us at Amazon.ShipTech is the connective tissue, which connects Transportation Service Providers, First Mile, Middle Mile, and Last Mile to facilitate the shipping of billions of packages each year. Due to criticality of the ShipTech systems, world-wide...


  • Hyderabad, Telangana, India ServiceNow Full time

    Job DescriptionTeam: UTG PMO Join the hottest name in enterprise software today ServiceNow, the fastest-growing publicly held SaaS and Cloud Company, is transforming and reinventing the way large corporations are managing their processes by developing and delivering a comprehensive suite of cloud-based services for enterprise management. ServiceNow's UTG...


  • Hyderabad, Telangana, India Microsoft Full time

    Overview : The CO+I AI Delivery team is a newly formed group focused on delivering various platform services to our global AI customers. This role will require deep partnership throughout all of Microsoft as these programs will be on the leading edge of innovation and will include driving pilots and other experiments that shape our ongoing commitment to...


  • Hyderabad, Telangana, India KEKA TECHNOLOGIES PRIVATE LIMITED Full time

    Key Responsibilities:- Program Leadership: Collaborate with product managers, engineering teams, and stakeholders to define the goals and roadmap to achieve them. Setup delivery processes to bring predictability without compromising on quality of product. Ability to align all functions, across the company, to ensure success of the product.- Quality...


  • Hyderabad, Telangana, India KEKA TECHNOLOGIES PRIVATE LIMITED Full time

    Key Responsibilities:- Program Leadership: Collaborate with product managers, engineering teams, and stakeholders to define the goals and roadmap to achieve them. Setup delivery processes to bring predictability without compromising on quality of product. Ability to align all functions, across the company, to ensure success of the product.- Quality...


  • Hyderabad, Telangana, India ADCI HYD 13 SEZ Full time

    Looking to do something nobody else has done? Amazon is seeking a highly motivated Sr. Program Manager who wants to make a true difference in Global AP Payments. With a scale and complexity that does not exist at any other company, this person will drive innovative and cutting-edge payment solutions delivery for our growing and diverse global payee...


  • Hyderabad, Telangana, India Amazon Full time

    Looking to do something nobody else has done? Amazon is seeking a highly motivated Sr. Program Manager who wants to make a true difference in Global AP Payments. With a scale and complexity that does not exist at any other company, this person will drive innovative and cutting-edge payment solutions delivery for our growing and diverse global payee...


  • Hyderabad, Telangana, India Microsoft Full time

    Overview Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers further. This is a world of more possibilities, more innovation, more openness, and the sky is the limit thinking in a cloud-enabled world.Microsoft's Azure Data engineering team is leading the transformation of analytics in the...


  • Hyderabad, Telangana, India ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...


  • Hyderabad, Telangana, India ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...


  • Hyderabad, Telangana, India ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...