IS User Access Practice Manager

4 weeks ago


Bengaluru, Karnataka, India ABB Full time
IS User Access Practice ManagerTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.

At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

You will be working as IS User Access Practice Manager with grade 10 and will be reporting to IS Manager & will be a part of Bangalore, India. In this role you will be primarily responsible for enhancing consumer productivity and satisfaction (of all Service Hub employees – internals and externals). In this role you will be managing the full lifecycle of the standardized ERP User Access process and requests submitted for access to centralized financial systems in hub locations.

Your responsibilities
  • Coordinating a network of specialized professionals who locally support users based in ABB Service Hubs. Acting as escalation point for all relevant IT ERP user access issues related to this specific population of employees
  • Day-to-day management, resource planning and work allocation to meet agreed service levels also specifying, agreeing, and applying standards processes
  • Ensuring that tracking and monitoring of service delivery performance through all channels (human, digital, self-service, automated) is carried out and analyzing metrics or reports and ensuring issues are resolved in a timely manner
  • Drafting and maintaining policies, standards and procedures for the services and support carried out by UAP team
  • Ensuring that the catalogue of requestable and supported services is complete and current, taking action with accountable stakeholders where it is not
  • Assisting with the specification, development, research and evaluation of services standards and applies these standards to resolve or escalate issues
Your background
  • Bachelor's degree in computer science or a related discipline preferred
  • Al least 10 years or more relevant experience with 5 years experience at global IS management and leadership level
  • Good understanding of ERP or SAP environments with knowledge on compliance in ERP environments
  • ITIL and Lean certifications an advantage
  • Proven bias for fast action and fast decision-making and expert knowledge of IS processes, methodologies, tools, and techniques
  • Strong communication and leadership skills, influencing people you have no direct control over
  • Should have innovation and continuous improvement mindset
More about us

ABB's shared services organization which delivers operational and expert services in Finance, Human Resources, Information Systems, Legal, Global Travel Services and external Customer Contact Centers. With employees based in five main hubs and front offices, HR Services provides mainly Business services to ABB teams across the globe as well as supports with external customer inquiries.

We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website

Work model: on site #LI-onsite



  • Bengaluru, Karnataka, India MUFG Global Service Full time

    Job Requirements:Minimum Overall experience of 4-8 years in Access Management area.Excellent attention to detail and accuracyStrong problem-solving skills.Excellent communication skills, both written and spoken (Proficiency in English).Excellent interpersonal skills.Customer-oriented and Customer focused.Practical Access Review processes experience (manual...


  • Bengaluru, Karnataka, India Fortive Full time

    User Interaction DesignerHere is your opportunity to join a phenomenal team and have a high impact on the user experience of a product As a member of the Fluke UX Team, the UX designer will assist in user research, design, and validate user experiences for desktop, mobile and instrumentation for new and existing Fluke products and services. In addition to...


  • Bengaluru, Karnataka, India SAP Full time

    Unleash Your Potential SAP is dedicated to helping hundreds of thousands of customers worldwide streamline operations and leverage insights for better business decisions. Originally recognized for its ERP software, SAP has grown to be a leader in comprehensive business applications, including services for databases, analytics, cutting-edge technologies,...


  • Bengaluru, Karnataka, India Adobe Full time

    JOB LEVELP40EMPLOYEE ROLEIndividual ContributorThe Opportunity Adobe Design is seeking an Experience Designer to rethink video editing workflows for a new generation of creatives The mission of this team is to bring the power of our best-in-class tools to the everyday creator in the most simplest form possible. This role will be essential in making that...

  • Treasury Manager

    2 weeks ago


    Bengaluru, Karnataka, India timesjobs Full time

    Treasury Manager Manager BangaloreMain Responsibilities of a Treasury ManagerDeveloping and maintaining cash management process for the organization, including cash flow forecasting, planning, collections and disbursements, and management of financial institution relationshipsWorking collaboratively with revenue/ receivables, accounts payable, payroll, and...

  • SAP Security Analyst

    3 weeks ago


    Bengaluru, Karnataka, India Intuitive Surgical Full time

    Job DescriptionThis position will be responsible for implementation and supporting security across our entire SAP ecosystem. As an SAP Security Analyst, you would be working closely with our IT, business and internal/external audit and compliance teams. Roles and Responsibilities: Following security standards and procedures, assist in SAP role design,...

  • digital ux designer

    5 days ago


    Bengaluru, Karnataka, India TE Connectivity Full time

    At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job OverviewUser Research: Conduct user interviews, surveys, and usability tests to gain deep insights into user behavior, needs, and pain points, informing design decisions. Define user personas and map...

  • Omni Sport Leader

    1 week ago


    Bengaluru, Karnataka, India Decathlon Sports India Private Limited Full time

    About the job:Key responsibilities: Build the local sports project (LSP/commercial policy) to make the sport accessible to as many sports users in my catchmentManage overall Omni business for the sportInteract with like-minded sports users and customers with the objective of satisfying or satisfying userChoose the product range as per the catchment...

  • IT Asset Manager

    1 week ago


    Bengaluru, Karnataka, India Kenvue Full time

    Job Description:Kenvue is seeking a detail-oriented and organized individual to join our team as an IT Asset Manager for the Asia Pacific region. In this role, you will be responsible for executing and monitoring PC delivery and distribution processes, ensuring adherence to policies and standard operating procedures. Your primary focus will be on managing...


  • Bengaluru, Karnataka, India State Street Full time

    Basic Purpose of Job:The Revenue, AR, BU Accountant will be responsible for all aspects of revenue recognition, US GAAP, and day-to-day operation that provide support to Global Revenue Accounting group. This individual will provide subject matter expertise in the area of accounting related to Revenue Accounting which include:Accounts Receivable; Billed...

  • Product Manager

    1 month ago


    Bengaluru, Karnataka, India Philips Full time

    Job TitleProduct ManagerJob DescriptionOverall 12+ Year of experience Someone with a passion for consumers and delivering solutions that matter to them.Proven teamwork, including ability to work effectively across organizational and geographic boundariesAt least 5 years of experience in leading as a Product Owner/Manager and influencing high performance...

  • Global HR Time Expert

    4 weeks ago


    Bengaluru, Karnataka, India Hitachi Careers Full time

    Description Mission Statement:We are looking for a candidate for the global role of Global Time Expert. This role will report to Global HR Time Process owner, and will closely collaborate with Global Payroll stakeholders, Hub Time resources, HRIT counterparts as well as ADP vendor. The role will be the key contact for the ADP eService ticketing being...


  • Bengaluru, Karnataka, India timesjobs Full time

    Job Summary: This role will undertake and deliver security projects effectively and efficiently with enhanced business requirements as well as ensuring compliance to security standards and policies.This role provides operational and conformance checking of information security implemented. The role will undertake specific security tasks directly and will...


  • Bengaluru, Karnataka, India Adobe Full time

    JOB LEVELP40EMPLOYEE ROLEIndividual ContributorAre you a high energy Product Manager with 5-10 years of professional experience building outstanding user experiences in the software industry? If so, this team could be for you. Adobe Learning Manager team is looking to hire a Senior Product Manager. We are looking for a qualified candidate that has a keen...


  • Bengaluru, Karnataka, India Cognizant Technology Solutions Full time

    Cognizant is looking for a Qlikview/Qliksense Administrator at Bangalore Location.Job description:Qlik Sense & QlikviewThorough knowledge of Installing, configuring and upgrading Qlik multi-node platforms for large organisations including best practice / compatibility etc...Detailed understanding of Security rules creation and configuration covering all...

  • Senior Manager

    4 weeks ago


    Bengaluru, Karnataka, India iimjobs Full time

    Primary Purpose of Role: To lead planning and execution of the Digital Transformation Strategy across the Commercial Capabilities & Sales landscape. This would entail building a deep understanding of business problems, having knowledge of innovative technology solutions, and bringing them together to not just optimize but also completely transform the way we...

  • Business Risk Manager

    23 hours ago


    Bengaluru, Karnataka, India State Street Full time

    Who We Are Looking For? The Business Risk Manager, Vice President is a valued partner in the Product Office in the identification, assessment, and mitigation of risk. This individual will support a framework of practices that enables a balance of commercial considerations with the risk excellence objectives established by business leadership and provides...


  • Bengaluru, Karnataka, India SAP Full time

    Bring out your bestSAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for...


  • Bengaluru, Karnataka, India Johnson & Johnson Full time

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are more inquisitive and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to...


  • Bengaluru, Karnataka, India Cognizant Technology Solutions Full time

    JD for DS (Directory Services)Azure Entra-Connect Administrator to maintain and troubleshoot Hybrid AD infrastructure.play a key role in ensuring the stability, security, and scalability of Azure Entra-connect environment,As well as supporting a range of related technologies including Azure Entra-Connect, MFA, Conditional access, Azure Insight, NPS, PCNS,...