Sr Technology Operations Lead
1 month ago
About the Role:
Grade Level (for internal use):
13
Department overview
The Equities Data and Analytics (EDA) business line provides market leading products and key market analytics to a broad range of industry participants for Securities Finance, DeltaOne (Index and ETF products) and Dividend Forecasting.
Within the EDA business line, EBS provides a comprehensive view of the global ETP market to support the needs of all ETP market participants.
Our ETP product suite aggregates and generates crucial information, including ETP provider details, daily portfolio compositions, dividends forecasts and analytics datasets. Our solutions meet the needs of all ETP market participants, from ETP issuers and buy-side investors to brokers and market makers.
Position Summary:
We are seeking an experienced, technically strong Application Support Specialist to join a global team that delivers specialized technical support of major product deliverables and availability of our DeltaOne solutions. This role focuses on continuously improving support processes through collaboration centralizing on proactive, technical and innovative engagements across business stakeholders, operations and development teams.
Duties & Accountabilities
Apply strong technical skills and good business knowledge together with investigative techniques to identify and resolve issues efficiently and in a timely manner
Immerse in the business domain, identify and implement innovative solutions and technologies that enhance system and application monitoring
Demonstrate excellent communication skills valuable for managing service incidents and working collaboratively with other teams
Implement and monitor system alerts for early detection and mitigation of potential service incidents
Involve and contribute solutions that address system and application vulnerabilities
Constantly coordinate with product and development teams to ensure support readiness of new releases and enhancements
Work on tooling, solutions and automation of operational support functions
Education & Experience
University Graduate with Bachelor's Degree in Computer Science or Computer Engineering related degree
Minimum 10+ years of experience in an Application Support role
Experience in reading and debugging Java code is essential
Must be knowledgeable in SDLC and experience in raising development bugs – including priority assessment, high quality analysis, and detailed investigation. Understanding of agile methodology a plus
Experience working on AWS cloud technologies preferred (Lambda, SQS, SNS, S3, Dynamo DB, Step Functions, EC2, Fargate etc.)
Broad knowledge of server administration across different operating systems such as Linux and Windows technologies. Good shell scripting experience is a must. Ability to use python scripting is an advantage
Ideally familiar with monitoring tools such as DataDog, PagerDuty, Splunk and Centreon
Demonstrable experience of working on highly transactional, available and scalable business critical systems
Good understanding of software architecture; understanding component and application breakdown and interaction
Commercial Awareness
Knowledge of, or experience of working in the financial services industry would be a plus
Excellent understanding of software systems and technology
Good understanding of software support team functions and a solid understanding of the end to end application development process.
A strong desire to keep up with all of the latest developments in related technologies
Personal impact
Confident individual who can represent the team at various levels.
Excellent analytical and problem-solving skills
Ability to carry out business impact analysis and prioritize tasks according to severity and importance
Ability to communicate ideas in both technical and user-friendly languages
Ideal candidate is a self-starter capable of working independently as well as contribute to the team's requirements
Be able to work flexible shift hours including weekends to meet work requirements and project deadlines
About S&P Global Market Intelligence
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
For more information, visit .
What's In It ForYou?
Our Purpose:
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress.
Our People:
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
Our Values:
Integrity, Discovery, Partnership
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you—and your career—need to thrive at S&P Global.
Our benefits include:
- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized for your time on.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
- Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
- Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
For more information on benefits by country visit:
Diversity, Equity, and Inclusion at S&P Global:
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn't stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.
Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.
US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law.
IFTECH Middle Professional Tier II (EEO Job Group)
Job ID: 299852
Posted On:
Location: Noida, Uttar Pradesh, India
-
Service Operations IP Lead
2 weeks ago
Noida, Uttar Pradesh, India Clarivate Full timeWe are looking for a Service Operations IP Lead to join our IP Search Team in Noida. This is a an opportunity to support Fortune 100 companies on various phases in IP Life cycle management. The team member will work on various projects such as Prior-art Searching (patentability/validity/invalidity), evidence-of-use, freedom-to-operate searches etc. in the...
-
Lead Consultant
2 weeks ago
Noida, Uttar Pradesh, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...
-
Sr. Manager
4 weeks ago
Noida, Uttar Pradesh, India Cognizant Technology Solutions Full timeLevel : Senior ManagerTeam : India Corporate CommunicationsLocation: India Job Description Cognizant is expanding its India Communications team and looking for an energetic, highly skilled marketing communication professional to accelerate the brand`s cadence of business and strategic communications for our stakeholders and drive employee brand engagement...
-
Sr. Manager
1 month ago
Noida, Uttar Pradesh, India Cognizant Technology Solutions Full timeLevel : Senior ManagerTeam : India Corporate CommunicationsLocation: India Job Description Cognizant is expanding its India Communications team and looking for an energetic, highly skilled marketing communication professional to accelerate the brand`s cadence of business and strategic communications for our stakeholders and drive employee brand engagement...
-
Security Center Operations Sr. Analyst
2 weeks ago
Noida, Uttar Pradesh, India NTT DATA Full timeJob Description Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Security Center Operations Sr. Analyst to join our team in Noida, Uttar Pradesh (IN-UP), India...
-
Sr ServiceNow Technology Architect
2 weeks ago
Noida, Uttar Pradesh, India Wipro Full timeTitle: Sr ServiceNow Architect Location: Gurgaon, Noida, Pune, Bangalore, Hyderabad, Mumbai Total Exp: 15+ years Job Description: Minimum of ten years of experience in ServiceNow development and architecture. Proven expertise in designing and implementing complex ServiceNow solutions, including custom applications and integrations. ServiceNow Certified...
-
Security Center Operations Sr. Analyst
2 weeks ago
Noida, Uttar Pradesh, India NTT DATA Services Full timeReq ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Security Center Operations Sr. Analyst to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).24*7*365...
-
Lead Consultant, Sr. Developer Java, SQL, MYSQL
2 weeks ago
Noida, Uttar Pradesh, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...
-
15h Left Network Operations Team Lead
2 weeks ago
Noida, Uttar Pradesh, India Innovation Technology By Design Full timeWork Model: Fully On-SiteShift Type: Rotational EST HoursPosition Summary:Network Operations Center Team Leader will be responsible for leading, motivating and overseeing the day-to-day management of a team of Managed Service Support System Engineers; ensuring that the team provides a first-class service to ITBD's onshore Clients when dealing with and...
-
Sr Consultant
2 weeks ago
Noida, Uttar Pradesh, India BirlaSoft Full timeSAP Basis Sr Consultant(for SAP Support) 5 Year + "Sr Basis consultant to be able to work in 24X7 support process. Ability to manage the team. MUST be Proficient in SAP administration also with exceptional knowledge of Oracle and Unix ·Should be able to work in 24X7 projects. ·Should be competent in SAP Basis support activities like – System...
-
Operations Lead
2 weeks ago
Noida, Uttar Pradesh, India Testbook Full timeDesignation: Operations Lead (Books) What you'll do: Category Strategy: Develop and execute a comprehensive strategy for the Book category,aligning it with the company's overall mission and goals. Content Acquisition: Identify, negotiate, and secure partnerships with publishers and contentproviders to expand the category's content library. Content...
-
Manager/Sr. Manager – Plant Operation
2 weeks ago
Noida, Uttar Pradesh, India Attero Full timeAttero Recycling Private Limited is a NASA-recognized metal extraction company and end-to-end recycler of Li-Ion Batteries and E-waste headquartered in Noida and a manufacturing facility in Roorkee, Uttarakhand. Attero Recycling Private Limited is amongst a handful of elite organizations globally, with the capability to extract pure metals like Lithium,...
-
Account Service Operations Sr Analyst
2 weeks ago
Noida, Uttar Pradesh, India NTT DATA Full timeJob Description Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Account Service Operations Sr Analyst to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).We...
-
Ad Operations
2 weeks ago
Noida, Uttar Pradesh, India Samsung Electronics Full timeRoles and Responsibilities:Lead special initiatives that will drive operational efficiency and/or increase revenue and manage key accounts and lines of businessPartner with Sr. Account Management team (Account Executive and Client Solution Manager) through each step of the campaign process; from ideation to implementation to post-campaign reportingAdvise on...
-
Sr. Lead
2 weeks ago
Noida, Uttar Pradesh, India BrowserStack Full timeWho are we and what do we do? BrowserStack is the world's leading software testing platform powering over two million tests every day across 19 global data centers. BrowserStack's products help developers build bug-free software for the 5 billion internet users accessing websites and mobile applications through millions of combinations of digital...
-
Sr Consultant
2 weeks ago
Noida, Uttar Pradesh, India Best Infosystems Ltd. Full timeSr Consultant- Life Sciences Strategy and Presales_Noida_On-Site Job Title: Sr Consultant- Life Sciences Strategy and Presales Locations: Noida,Mumbai,Pune,Bangalore,Hyderabad,Chennai,Coimbatore (Hybrid) Experience: 8-25 Years The Person: *Minimum of 8 years of experience in life sciences strategy consulting or related roles *Proven track record of...
-
Sr. Manager Production in a Sweater
2 weeks ago
Noida, Uttar Pradesh, India Le Human Resources Solutions Pvt. Ltd. Full timePosition - Sr. Manager Production in a Sweater - Garments export Experience - 10+ YearsIndustry - Textile CTC LpaQualification - Any GraduatedJob Description - The specific job functions of a Sr. Manager in a Sweater - Garments export organization may include:Strategic PlanningBusiness DevelopmentLeadership and Management Financial ManagementOperations...
-
Sr. Manager Production in a Sweater
2 weeks ago
Noida, Uttar Pradesh, India Le Human Resources Solutions Pvt. Ltd. Full timePosition - Sr. Manager Production in a Sweater - Garments export Experience - 10+ Years Industry - Textile CTC Lpa Qualification - Any Graduated Job Description - The specific job functions of a Sr. Manager in a Sweater - Garments export organization may include: Strategic Planning Business Development Leadership and Management Financial Management ...
-
F A Operations Processing Sr Rep
4 weeks ago
Greater Noida, Uttar Pradesh, India timesjobs Full time### Position: F&A Operations Processing Sr RepDate: Apr 4, 2024Location: Noida, UP, INCompany: NTT DATA Services Analyze and execute the Business Banking Loan process by understanding Standard operating Procedures. Interpret the request received related to Business Banking loan processing and capture the information into appropriate application. Adhere to...
-
F A Operations Processing Sr Rep
1 month ago
Greater Noida, Uttar Pradesh, India timesjobs Full time### Position: F&A Operations Processing Sr RepDate: Apr 4, 2024Location: Noida, UP, INCompany: NTT DATA Services Analyze and execute the Business Banking Loan process by understanding Standard operating Procedures. Interpret the request received related to Business Banking loan processing and capture the information into appropriate application. Adhere to...