Looking for Vice President Operations at Noida, Uttar Pradesh, India
1 month ago
Role Responsibility:
The individual will be responsible for managing client operations for one of EXLs client relationship operations management portfolio. Prior experience of Insurance P&C / GI and London Market is required. The right candidate will need to have experience of handling large teams in an offshore Operations Management role for 4+ years and should display appropriate knowledge of the business nuances.
Accountabilities:
- Ensure that given client operations are run efficiently to ensure higher profitability
- Ensure client satisfaction on all SLA's and given parameters
- People management
- Provide assistance to industry and BU leadership for development of strategies for business development and process improvements.
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