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Associate - Payroll Services

1 month ago


Cochin, Kerala, India Alight Full time
Role summary
  • To process the payrolls by meeting the obligations such as TAT & accuracy levels as specified.
  • To provide an effective and efficient payroll service to customers, ensuring the accurate and timely payment of their employees' salaries
  • Respond to requests, queries and complaints from external customers in a friendly and efficient manner so as to enhance customer loyalty
  • To proactively seek learning opportunities to develop and maintain good knowledge of NGA's systems, clients and workflow and processing procedures. To take an active part in promoting your own training and development in all areas.
  • 100% QA to ensure the accuracy for the deliverables.
Main responsibilities
  • Responsible For Processing And Meeting Targets Given For The Same
  • Responsible For Verification Of Data If Required
  • Responsible for timely escalation of production related issues
  • Responsible For Maintaining Accuracy
  • Prioritises, allocates and actions daily tasks to be accomplished to meet SLA
  • To build and nurture constructive relationships with the onshore team and internal colleagues from other business areas and to contribute to team efforts, team meetings etc
  • Calculates, prepares and transmits manual payments and third party disbursements
  • Suggests ways in which systems and procedures can be improved to enhance the business.
  • Updating Process Related Reports and Documents
  • Ensuring ISMS Compliance Of The Team
  • Adhering To Company Policies, Rules And Regulations
  • Following Quality Processes Thoroughly - Checklists, Standards Etc. On Process
  • Adhering to Work Timings, Leave Schedules
Key experience
  • 1 year experience would be preferred
  • PC Literacy - Word and Excel (Basic Level)
  • Experience in SAP, WD and GreyTip is prefereable.

Education Qualification

  • Any 3-year degree (No B.Tech, BE) or Equivalent qualification.
Skills
  • Good communication skills
  • Commitment to achieve deadlines
  • Learning Attitude

Your candidacy is currently being considered for a requisition for an Alight Inc group company. As you may be aware, Alight has announced intent to divest its Payroll & Professional Services business to HIG Capital. After the transaction closes, this position will be aligned to the new Payroll & Professional Services owned by HIG Capital ('Divested Group'). By applying for this position which will be with the Divested Group company, you understand and agree to the information you submitted for your application with Alight being shared with the Divested Group company. In addition, if you are made an offer of employment, it will be contingent on your undergoing and successfully completing a background check consistent with the Divested Group company employment policies.​

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate's experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit:


DISCLAIMER:


Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

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