Soft Skill Trainer II

2 weeks ago


Bengaluru, Karnataka, India Concentrix Full time

Job Title:

Soft Skill Trainer II

Job Description

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.

Role and Key Responsibilities:

  • Build and sustain professional and communication skills for advisors undergoing NHT
  • Undergo the TTT certification and thereafter deliver NH Training to NHT batches
  • Identify Learning needs of agents/ any other learners/ business as a learning consultant
  • Design training curriculum from soft skills standpoint
  • Observe and evaluate trainee performance during real time training sessions
  • Track and maintain trainee attendance and trainee certification records for audit purposes.
  • Initiate and participate in the projects of the team and the department
  • Conduct refresher or stratified training batches on NHT modules
  • Should be willing to work in 24/7 shifts (Day and Night Shifts - Rotational) as required
  • Should be willing to work 6 days
  • Conduct audits and feedback for the targeted population with the objective of improving scores for training throughput or conversion
  • When not involved in batches, be willing to support the training/QA team for betterment of BQ's and run targeted campaigns
  • Maintain key MIS related to all the above activities

Key skills & knowledge:

  • Must have 2 years of experience
  • Should have experience in a BPO environment· Practical and focused on Metrics
  • Ability to clearly articulate to the management -various initiatives and reports
  • High level of proficiency in Power Point and Excel
  • Planning and Organizing Skills
  • Excellent verbal and written communication skills.
  • Should be willing to work in shifts along with the team in customer business time.
  • Overall should be a good team player with willingness to learn and drive to achieve
  • Thorough knowledge of training procedures, methods, and techniques
  • Experience in delivering training courses
  • Publishing presentations for weekly, monthly and quarterly reviews

Educational Qualification: Graduate and Post graduate

Disclaimer:-

'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for 'recruitment', 'processing' or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.'

Location:

IND Bangalore - Ecospace Bus Park

Language Requirements:

Time Type:

Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents



  • Bengaluru, Karnataka, India Quickstep Full time

    Work as a Corporate Trainer/ Soft Skills Trainer:You have the etiquette. You have training skills.Why not train others?:There are many companies who take the help of trainers to boost employee productivity. Trainers are also sought for imparting training on soft skills and interpersonal skills. If you have a sound knowledge of training needs, and love a...

  • Soft Skills Trainer

    23 hours ago


    Bengaluru, Karnataka, India Talent Zone Consultants Full time

    Seeking Expert Training Institutes or IndividualsCalling all training institutes and professionals with expertise in soft skills developmentWe're on the lookout for reputable institutes or consultants who specialize in delivering top-notch training sessions tailored to the needs of our diverse staff members in healthcare, teaching, and front office...

  • Soft Skills Trainer

    20 hours ago


    Bengaluru, Karnataka, India Indizeal software solutions Full time

    Educates people on ways to improve their communication skills and relationships with others. These trainers help employees improve the soft skills required to work and interact with their colleagues and customersSchedule: Day shiftWork Location: In person

  • Soft Skill Trainer Ii

    23 hours ago


    Bengaluru, Karnataka, India Webhelp Full time

    Training & QualityLocation Bangalore, India***Job Title:Soft Skill Trainer IIJob Description:Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the...

  • Soft Skills Trainer

    20 hours ago


    Bengaluru, Karnataka, India Cordillera Innovations Service Pvt Ltd Full time

    Company : Cordillera Innovations Service Pvt Ltd (CIS)Job Type : Full-TimeExperience : 3 YearsSchedule : Day Shift (WFO)Education : Any DegreeLanguage : English,KannadaWork Location : Kengeri, BengaluruNumber of Openings : 2Responsibilities: A skills trainer teaches people various skills that will help them execute their respective A skills trainer assists...

  • Soft Skill Trainer

    24 hours ago


    Bengaluru, Karnataka, India New Horizon Educational Institute Full time

    SOFT SKILL TRAINERMain Purpose of JobTo build self- confidence, encourage critical thinking, foster independence and help students to develop a positive attitude towards life. To help students become more assertive, communicate effectively with others and learn to handle stress and deal with failures, disappointments and setbacks.Main ResponsibilitiesDevelop...

  • Soft Skills Trainer

    21 hours ago


    Bengaluru, Karnataka, India Additional Mile Pvt Ltd Full time

    We are looking for Soft Skill trainer 0-2 yrs exp for our esteemed client in Bangalore location. Developing and implementing training programs that are aligned with business objectives, including design and development of curriculum, materials, and assessments Presenting training sessions that are engaging and interactive to help participants retain...

  • Soft Skills Trainer

    24 hours ago


    Bengaluru, Karnataka, India Meraki Training Solutions Full time

    Responsibilities:Training Session Design:Collaborate with our team to develop comprehensive training modules tailored to the needs of young professionals entering the corporate world.Design interactive and engaging training materials, including presentations, activities, case studies, role plays, and group discussions.Training Delivery:Conduct engaging...


  • Bengaluru, Karnataka, India Genixo info solutions Full time

    Responsibility Requirements for an English and Soft Skills Trainer:1.Curriculum Development: Design and develop comprehensive English language and soft skills training modules. Tailor content to meet the specific needs and skill levels of diverse learners.2.Instruction and Delivery: Conduct engaging and effective training sessions in both English language...


  • Bengaluru, Karnataka, India HouseJoy Full time

    Looking for a freelance soft skill interactive trainer.Will be paid per hour.Job Types: Contractual / Temporary, FreelanceContract length: 6 monthsSalary: From ₹600.00 per hourBenefits: Flexible scheduleSchedule: Day shiftAbility to commute/relocate: Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)Experience:-...

  • Soft Skill Trainer II

    16 hours ago


    Bengaluru, Karnataka, India Concentrix Full time

    Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities: Build and...


  • Bengaluru, Karnataka, India timesjobs Full time

    Trainer for International BPO Call Min 3 years of ITeS/BPO industry experience, preferably with experience in the capacity of a VANC TrainerMin 3 years of ITeS/BPO industry experience, preferably with experience in the capacity of a VANC Trainer Minimum experience as a trainer: 12 Months / 1 Years Skills Required Excellent with language and communication...


  • Bengaluru, Karnataka, India timesjobs Full time

    Trainer for International BPO Call Min 3 years of ITeS/BPO industry experience, preferably with experience in the capacity of a VANC TrainerMin 3 years of ITeS/BPO industry experience, preferably with experience in the capacity of a VANC Trainer Minimum experience as a trainer: 12 Months / 1 Years Skills Required Excellent with language and communication...


  • Bengaluru, Karnataka, India Webhelp Full time

    Training & QualityLocation Bangalore, India***Job Title:Communication Trainer IIJob Description:Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the...


  • Bengaluru, Karnataka, India WORLD-View India Full time

    General Studies Evangelists / Trainers / Essential Social Studies InstructorsWe believe that the Information we consume, Influences How we Live & What We Think. We believe that youth should consume the "right Information" to be empowered.We conduct sessions in Colleges and Schools to do exactly that. We would do it as a Social Responsbility.We are looking...


  • Bengaluru, Karnataka, India Magic bus India foundation, Bommanahalli Bangalore Full time

    Magic Bus India Foundation - Bangalore-KarnatakaLooking for trainers, need to give training for youth in retail sales or BPO skillsQualification :MBA/Degree/Diploma/B.E with 1 to 2 year experience in relevant fieldSalary: From ₹30,000.00 per monthBenefits: Cell phone reimbursement Health insurance Paid sick time Provident FundSchedule: Monday to...

  • Service Trainer

    17 hours ago


    Bengaluru, Karnataka, India Ather Energy Full time

    you'll be our: Service Traineryou'll be based at: Bangalore, KA (N.S Palya)you'll be Aligned with: Technical Training Specialistyou'll be A member of: Ownership Management, BusinessWhat will I be doing at Ather?You will train the service team in company owned & dealer owned service centers. Since EV is new in the industry, your task will be to make them...

  • Technical Trainer

    16 hours ago


    Bengaluru, Karnataka, India Ather Energy Full time

    you'll be our: Technical Traineryou'll be based at: Bangalore, KAyou'll be Aligned with: Technical Training Specialistyou'll be A member of: Ownership Management, BusinessWhat will I be doing at Ather?You will train the service team in company owned & dealer owned service centers. Since EV is new in the industry, your task will be to make them understand the...


  • Bengaluru, Karnataka, India Samarthanam Trust for the Disabled Full time

    Location- Bangalore- Timings- 9.30 am to 6.00 pm, Monday to Saturday, with a 30 minute lunch break- Reports to- Centre Head- Responsibilities- Create lesson plans for students Grade and create students essays and tests Write progress reports for students Assign essays to students Qualifications Experience in teaching Comfortable working with students from...

  • Trainer

    1 day ago


    Bengaluru, Karnataka, India AMS Full time

    · Key Responsibilities ·Collaborate with TD partners, the business and other key stakeholders to facilitate the administration of agreed learning and/or development needs in line with strategic goals, business requirements and priorities. ·Delivery of training – corporate induction, professional and leadership Ignite courses, training programs,...