Associate Application Engineer

3 weeks ago

Bengaluru, Karnataka, India Swiss Re Full time

About the role:

This role is in a dynamic, fast growing and challenging environment within a global business solutions center of Swiss Re (world's leading reinsurance company), supporting high growth in the fast-developing markets through the application of innovative technology & digital solutions. In this role, you will be part of Intelligent Automation Center (IAC) of Excellence – the team is responsible for making processes ready for automation along with identification, design, deployment and maintenance of RPA/IPA based robots across Swiss Re's global functions and lines of business. Our platform of choice is UiPath; hence, all the robots are designed and maintained using this platform. This role will have multiple avenues of responsibilities –

  • Be responsible for streamlining a process to make it ready for automation, overseeing robot design and delivery starting from identification of an opportunity to design, deployment and ongoing monitoring and maintenance of robots.
  • Ensure that robots are 100% compliant with the required governance process and standards.
  • Lead projects for building robots keeping a major focus on project management including but not limited to stakeholders' management, communication of project updates to operation staff and senior management.
  • You should have an optimal mix of business process, project management and IT skills.

You will be encouraged to:

  • Design and Deliver Automated Solutions:
    • Identify and assess opportunities with impact on the entire value chain.
    • Analyze and document the business processes to a keystroke level.
    • Design, architect, implement, deploy robots in an Agile environment.
    • Develop and oversee monitoring solutions for production stability issues.
  • Project Manage & re-engineer processes:
    • Re-engineer the process for a post automation scenario.
    • Take up end to end project management and delivery responsibility.
    • Establish a good working relationship with senior stakeholders.
    • Maintaining an awareness of potential interdependencies with other projects and their impact.
    • Applying change control and configuration management processes.
    • Monitoring overall progress and use of resources, initiating corrective action where necessary.
  • Drive Digital Transformation & Innovation:
    • Provide input for continually improving our procedures used in the assessment, implementation, and operation of robots.
    • Participate in the development of new offerings and innovation in the automation space including but not limited to process mining, document ingestion and machine learning enabled solutions.

About You:

  • 6+ years of relevant work experience in project management, change management, RPA/software development, process improvement and business process analysis.
  • Excellent command of spoken and written English.
  • Ability to clearly document and explain business processes and automated solution designs and to present technical details to a non-technical audience.
  • Hands on experience of working with UiPath Comprehensive and evident understanding of Microsoft Technology (VB, .NET, Windows, Internet Explorer, Web Services, Cloud, SaaS).
  • Ability to work with a structured and methodical approach, combined with an enquiring mind and aptitude for problem solving.
  • Understanding formal change control procedures and disciplines.
  • Financial / insurance services experience and/or service operations expertise an asset.

Education:

  • Bachelor's or master's degree in science, engineering, computer Science, business administration or any other related disciplines.
  • Certification in UiPath Automation Suite.
  • Certifications in Project Management (PMP, PRINCE2), process improvement (Lean, 6σ), Agile, scrum methodology considered an asset.

About Swiss Re


Swiss Re is one of the world's leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world.

Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.


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Reference Code: 129378

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