Technical Lead

4 weeks ago


Chennai, Tamil Nadu, India Cognizant Technology Solutions Full time

Team Lead

Qualification:

Bachelor's in Science/ Commerce/Engineering or equivalent

Responsibility:

Business/Customer:

  • Perform SOP activities with business impact understanding of customer environment and contribute to improve SOPs.
  • Adherence to customer security and compliance requirements.
  • Implementation of approved change requests in line with customer change management process.
  • Responsible for incident life cycle following ITIL / BIC frame work as applicable.
  • Adherence to customer communication etiquette.
  • Ensure stated productivity requirements are met for the engagement.

Project/Process:

  • Review CSAT feedback and ensure timely implementation of corrective actions.
  • Participate in Critsit process to resolve the incident in a timely manner.
  • Log and triage incidents.
  • Coordinate with resolver groups vendors/carriers.
  • Troubleshoot the escalated incident / problem and refer / escalate (functional and hierarchical) to the right groups (Vendors / Level 3 ).
  • Provide inputs to FAQ database / KR / contribute towards updating knowledge articles.
  • Contribution to continuous service improvement plans (CSI).
  • Responsible to develop induction documents in consultation with relevant stakeholders for the project and ensure successful completion of induction process for new joiners.
  • Effective floor Management.

Team/People:

  • Continually assess skill level and provide intervention assistance.
  • Contribute to and participate proactively in knowledge sharing sessions.
  • Encourage team individuals to participate in organization innovation programs.
  • Act as a buddy for new hires.
  • Makes recommendations on R&R for team / individual achievement.
  • Makes recommendations to team lead on team's performance rating.

Organization:

  • Ensure team contributes and participates in all organizational technology events and knowledge sharing forums.
  • Adherence to Organizational policies and processes (including Cognizant's security policies LP timelines etc).
  • Participate in recruitment drives.

Must Have Skills

  • Dynatrace


  • Chennai, Tamil Nadu, India KLA Full time

    Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA...


  • Chennai, Tamil Nadu, India ADZ Recruitment Full time

    Full stack Developer (Tech Lead/Sr. Tech Lead)Primary Skills : .Net Core, SQL, React/Angular, Azure Services (Azure Function, Azure Logic App, APIM)Experience : 7-15 yearsB. Tech., M. Tech., or MCA from a reputed universityLocation : ChennaiOnsite : 5 days @ Chennai location Timing: 1:10 PM to 10 PM :Design and develop high-quality software solutions using...

  • Technical Lead

    3 weeks ago


    Chennai, Tamil Nadu, India Srid Software Full time

    Experience : 8+ yrsLocation : ChennaiSkills : Angular, NodeJS, Postgre, AWS, Docker, KubernetesTechnical Lead Responsibilities :- Determining project requirements and developing work schedules for the team.- Delegating tasks and achieving daily, weekly, and monthly goals.- Liaising with team members, management, and clients to ensure projects are completed...


  • Chennai, Tamil Nadu, India QUODEWORKS Full time

    We are seeking an experienced Technical Lead with a strong background in web development, architectural design, and leadership. The ideal candidate should have 8 to 10 years of hands-on experience across a broad spectrum of technologies, frameworks, and tools, as outlined below:Key Responsibilities :1. Provide technical leadership and guidance to a team of...


  • Chennai, Tamil Nadu, India Hugmeet.ai Full time

    Lead - TechnicalResponsibilities :- Develop, Test and maintain high-quality software solutions- Write clean, maintainable and efficient code- Participate in code reviews to maintain code quality and ensure nest practicesMandatory Skills :Golang : - Minimum 2 years of hands-on experience in Golang developmentAPI : - Proficiency in developing APIs with...

  • technical writer

    1 month ago


    Chennai, Tamil Nadu, India Encircle Innovations Pvt Ltd Full time

    JOB SUMMARY:Develop comprehensive documentation that meets organizational standards.Gain deep understanding of the product and services, and translate complex information into simple, polished, engaging content.Develop and maintain detailed database of reference materials, including research, usability tests, and design specifications.Evaluate current...


  • Chennai, Tamil Nadu, India Gainwell Technologies LLC Full time

    SummaryAs a Solution Architect specializing in Solutioning & Transitioning, you will be responsible for designing and overseeing the implementation of technical solutions for new accounts or transitioning projects from onshore to offshore locations. You will collaborate closely with stakeholders to understand their requirements, assess existing systems, and...

  • Lead Engineer, Murex

    4 weeks ago


    Chennai, Tamil Nadu, India NatWest Group Full time

    Join us as a Lead EngineerThis is an opportunity for a driven Lead Engineer to join us and support the technical delivery of a software engineering teamYou'll be responsible for developing solution design options and explaining the pros and cons to key stakeholders for appropriate decision makingHone your existing technical skills and advance your career in...


  • Chennai, Tamil Nadu, India timesjobs Full time

    Roles & ResponsibilitiesLearn and understand the functional and technical features of the product suite.Able to make cold calls and identify new leads across all verticals.Visit potential customers for new business.Conduct product demo at the customer premises.Provide customers with proposals and follow-ups.Work towards Monthly sales target and...

  • Technical Lead

    3 weeks ago


    Chennai, Tamil Nadu, India CaptiveAide Advisory Pvt Ltd Full time

    Responsibilities :- Develop, Test and maintain high-quality software solutions- Write clean, maintainable and efficient code- Participate in code reviews to maintain code quality and ensure nest practicesMandatory Skills :- Golang : Minimum 2 years of hands-on experience in Golang development- API : Proficiency in developing APIs with experience in REST or...

  • Lead Engineer, AVP

    2 weeks ago


    Chennai, Tamil Nadu, India NatWest Digital X Full time

    Join us as a Lead EngineerThis is an opportunity for a driven Lead Engineer to join us and support the technical delivery of a software engineering teamYou'll be responsible for developing solution design options and explaining the pros and cons to key stakeholders for appropriate decision makingHone your existing technical skills and advance your career in...


  • Chennai, Tamil Nadu, India KBR Full time

    Title:EMEC40 - Technical Advisor - MechanicalShall be a specialist /subject matter expert in any one of the static/ package item. Responsible for developing technical requirements, specification and services relating to mechanical equipment such as pressure vessels, process columns, heat exchangers, storage tanks, spheres, boilers and static packaged units....

  • Technical Architect

    3 weeks ago


    Chennai, Tamil Nadu, India Nibav Lifts Pvt Ltd Full time

    Job Description : As a Technical Architect at Nibav Lifts, you will be responsible for designing and implementing cutting-edge technical solutions that align with our business objectives. The Technical Architect will collaborate closely with cross-functional teams, including developers, project managers, and business stakeholders, to ensure the successful...


  • Bangalore/Chennai, Tamil Nadu, India Mazenet solution Full time

    Role : .Net/Azure Tech Lead About the Role:- We are seeking a highly motivated Senior Azure Solution Architect to join our team in Chennai! In this role, you will leverage your expertise in Azure design, architecture, and development to create secure, scalable, and cost-effective cloud solutions.- You will play a key part in guiding the team and ensuring...

  • Technical Advisor

    3 weeks ago


    Chennai, Tamil Nadu, India KBR Full time

    Title:Technical AdvisorSUMMARY:Candidate will be leading the team of Process Engineers involved in Pre-FEED, FEED and detailed engineering of Refinery, LNG, Oil & Gas onshore / offshore, FPSO and renewable energy projectsJob Details: 1 Candidates should have suitable process design experience in FEED/detailed engineering of at least any one Refinery, LNG,...


  • Bangalore/Chennai, Tamil Nadu, India Dimiour Full time

    About the job:Expected start: Immediate Job Description: We are seeking a skilled Technical Project Manager to join our team. The ideal candidate will be responsible for planning, executing, and delivering various technical projects within the organization. This individual will work closely with cross-functional teams to ensure that projects are completed...


  • Chennai, Tamil Nadu, India iimjobs Full time

    Job Title: Client Engagement Lead Automotive IT sector-Java J2E, SharePoint, SAP, ERP, OracleLocation: ChennaiType: Full-Time, Work From OfficeAbout the Role: As a Client Engagement & Resource Management Lead, you will play a pivotal role in fostering business growth within our domain by managing client relationships and overseeing the development and...


  • Chennai, Tamil Nadu, India Cognizant Technology Solutions Full time

    RoleAssociate Director (Technical Architect)JOB DESCRIPTION Experience: Minimum 17+ years of experience in technology development or automation, with at least 5 - 7 years of dedicated experience in machine learning, AI, and particularly generative AI technologies.Role and Responsibilities• Define and oversee the execution of the organization's vision and...

  • Elite Elevators

    3 weeks ago


    Chennai, Tamil Nadu, India Elite Elevators Full time

    Designation : Architect Experience : 8 yearsRole Location : ChennaiJob Description : As a Technical Architect at Nibav Lifts, you will be responsible for designing and implementing cutting-edge technical solutions that align with our business objectives. The Technical Architect will collaborate closely with cross-functional teams, including developers,...

  • Lead Data Scientist

    4 weeks ago


    Chennai, Tamil Nadu, India Cognizant Technology Solutions Full time

    Level: Mid Senior LevelQualification: UG/PGKey Responsibilities? Define, build, and lead a team of Data Scientists and Data analysts? Discover areas in operations that can be automated through machine learning? Demonstrate through technical knowledge on Statistical modeling, Probability and Decision theory, Operations Research techniques and other...