Specialist - Implementation Services

4 weeks ago


Gurgaon, Haryana, India Mercer Full time

Wealth Implementation

Wealth Implementation team is seeking candidates for the following position based in the DLF office

Specialist - Implementation Services

What can you expect?

The purpose of this job is to deliver high quality business analyst solutions that enable valued business outcomes and informed decisions by key stakeholders. It contributes to ensuring that the Delivery function meets the needs of the organization and clients / customers.

  • Perform Planning activities to determine the best approach and techniques for self on the project
  • Analyse requirements, solution analysis and estimate of effort for detailed quotes within the analysts' expertise
  • Elicit, analyse and document requirements using appropriate techniques
  • Perform stakeholder analysis and establish strong stakeholder relationships
  • Ensure requirements traceability is managed and maintained throughout the project lifecycle
  • Perform solution analysis to ensure that solution meets the needs of the requirements
  • Adhering to the User Centred Design processes, working to agreed sprint and release plans
  • Support test team activities including triage and impact analysis
  • Contribute to the development of new artefacts for re-use and to improve efficiency
  • Provide learnings back to Analyst Team and to contribute to continuous improvement

What is in it for you?

  • Holidays (As Per the location)
  • Shared Transport (Provided the address falls in service zone)

We will count on you to:

Innovation/Creativity

  • Able to deal with ambiguity & challenge the status quo
  • Pioneer new approaches
  • Able to apply critical thinking
  • Decisions Making

Communication

  • Own communication on projects/client assigned: pro-actively inform project stakeholders about status of work, including development changes, scheduling, and quality goals.

Note: Applicants should be flexible working in shifts

What you need to have:

Knowledge & Skills:

  • Domain & Tools :
    • Knowledge/experience of pension administration process and technology landscape of US/Canada Wealth implementation team. (Preferable)
  • Detailed understanding of Implementation life cycles:
    • Analysis
      • Basic business analysis skills - Requirements Analysis and Design Definition, Solution Evaluation
    • Testing :
      • Adept at Verification and Validation activities to ensure software under test is bug free, meets requirements and is usable.
    • Basic understanding of Agile and Scrum methodologies such as extreme programming, creating user stories and parallel integration
    • Understanding of test management and defect management tools preferred.
      • Detailed understanding of Software Development and Testing life cycles (SDLC & STLC).
      • Breakpoint analysis of medium to high complexity requirements to create a detailed test plan and corresponding user stories.
      • ISTQB certification (preferred
    • Data :
      • Experience in Data Loading & Mapping along with ability to perform checks as per the client requirements.
      • Hands-on with Microsoft access, VBA, Excel Add-ins coding skills and macros creation
      • Deep understanding of SQL/SQR queries to write stored procedure or highly complex queries.
  • Project / Task Management:
    • Good understanding of Agile and Scrum methodologies
    • Preferrable having knowledge in JIRA for day to day task management
    • Should be able to maintain the traceability across the project lifecycle.
    • Should have the ability to collate and analyze project metrics.
    • Strong organizational and time management skills, including ability to multitask and work independently with minimum supervision to meet firm deadlines.
    • Work with Internal stakeholders and external clients in eliciting business requirements.

Education and Experience:

  • B.Tech / MCA/ B.Sc.(IT) from reputable institute in any stream
  • Minimum 3 years of relevant experience

Must Have :

  • Knowledge of Testing concepts -Manual & Automation
  • SDLC & STLC knowledge
  • Expert in Microsoft excel – should know Vlookup , Pivots etc.
  • Knowledge of SQL.
  • Good communication skills
  • Workflow management tool – JIRA
  • Web & Database testing

Good to Have :

  • US & Canada defined benefit knowledge
  • Certified Tester – ISTQB
  • Any analytical experience

What makes you stand out?

  • Adaptable communicator, facilitator, influencer and problem solver
  • High attention to detail
  • Good relationship skills, Proven ability to work on own initiative as well as in a team
  • Adaptable communicator, facilitator and problem solver
  • High attention to detail
  • Ability to multi-task and prioritize time effectively

Marsh McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 85,000 colleagues advise clients in 130 countries. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and wellbeing for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit , or follow us on LinkedIn and Twitter.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, caste, gender identity or any other characteristic protected by applicable law.

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer's approximately 25,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people, with 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit Follow Mercer on LinkedIn and Twitter.



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