E-Business Systems Support Analyst

6 days ago

Hyderabad, Telangana, India NTT Full time

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.

Your day at NTT DATA

The Product Owner (PO) is a subject matter expert, considered as the content authority for the team level of the Scaled Agile Framework for Enterprises (SAFe).

The PO is responsible for a number of complex products or services, including managing the team backlog, writing, prioritizing and accepting user stories, and representing the customer to the Agile team. They optimize return on investment by ensuring that the Scrum team members are engaged in delivering the most valuable product features.

The role has good relationships and responsibilities outside the local team, including working with Product Management to prepare for Program Backlog, participating in Agile Release Train (ART) Sync meetings, and cooperating to deliver Solution value.

What you'll be doing

Key Responsibilities:

  • Provides vision and direction to the Agile development team and stakeholders.
  • Ensures that the team always has an adequate amount of prior prepared tasks to work on.
  • Plans and prioritizes product feature backlog and development for the offer/product.
  • Fully understands the product vision, roadmap and growth opportunities to enable onward articulation into the development team.
  • Assesses value, prioritizes backlog items based on this value, time, and other team dependencies determined in the PI planning meeting and refined during the PI, to ensure focus on those with maximum value that are aligned with the offer/product strategy.
  • Provides backlog management, iteration planning, and elaboration of the user stories.
  • Works closely with Product Management to create and maintain a product backlog according to business value or ROI.
  • Leads the planning product release plans and sets expectation for delivery of new functionality/capability.
  • Provides an active role in mitigating impediments impacting successful team completion of release and Iteration goals.
  • Drives iteration goals and iteration content via prioritized stories.
  • Establishes story acceptance criteria, accepts stories into the baseline.
  • Researches and analyzes the market, the users, and the roadmap for the product.
  • Follows business competitors and the industry and keeps abreast with Agile/Scrum/SAFe best practices and new trends and seeks to relentlessly improve the operation of the Product Owner role.
  • Required to perform any other activity relevant to the role.

Knowledge and Attributes:

  • Seasoned knowledge of the technologies and portfolio of offers.
  • Seasoned knowledge of product development in an ITC industry.
  • Seasoned knowledge of the SAFe's practices and its application/operation.
  • Powerful communication aptitude, with an innate ability to say "no" in a way that will not discourage or upset the business.
  • Effective escalator with good resolution skills.
  • Seasoned ability to empower teams – through strong collaboration and knowledge brokering.
  • Seasoned understanding of iterative development.
  • Seasoned understanding of the value of commitments to delivery made by a development team.
  • Seasoned understanding of incremental delivery and the value of metrics.
  • Understand backlog tracking, burndown metrics, velocity, and task definition.
  • Ability to relate to, and integrate with alternate development methodologies (for example, waterfall).
  • Be conversant in DevOps practices and understand strong relationship and bi-directional dependency required with deployment teams.

Academic Qualifications and Certifications:

  • Bachelor's degree or equivalent in Computer Science, Information Technology or related field preferred.
  • Relevant SAFe Product Owner / Product Manager Certification preferred.
  • ITIL Service Management certification preferred.
  • Implementing and Leading SAFe certification preferred.
  • Advantageous certifications - SAFe Scrum Master, SAFe for Teams, SAFe DevOps, Professional scrum product owner (PSPO) or certified scrum product owner (CSPO), Program Management Professional (PgMP).


Required Experience:

  • Seasoned demonstrated experience in Product Management and / or Product Development.
  • Seasoned demonstrated experience in building managed services solutions.
  • Seasoned demonstrated program or development management experience.
  • Seasoned planning experience.
  • Seasoned Agile coaching experience.
  • Experience working in Agile approaches: XP, Kanban, Crystal, FDD, etc.
  • Seasoned experience managing multiple teams and product roadmaps.

Workplace type:

Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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