Tele Caller

3 weeks ago

Kolkata, West Bengal, India Bonntonn Gourmet Full time

About the internship:Are you a skilled communicator fluent in both English and Hindi? Join our team as a telecaller and customer engagement intern at Bonn Tonn Gourmet. We are looking for a proactive individual to connect with our valued clients, gather feedback, and keep them updated on our latest offers, new categories, and special occasions. As a telecaller, you will play a crucial role in maintaining strong relationships with our customers and enhancing their overall experience with our brand.

Selected intern's day-to-day responsibilities include:

1. Conduct outbound calls to clients to gather feedback on their experience with our products.

2. Follow up with clients to ensure their satisfaction and address any concerns or issues they may have.

3. Inform clients about new offers, promotions, and product categories.

4. Remind clients of upcoming occasions or events relevant to our products and services.

5. Maintain accurate records of client interactions and feedback.

6. Collaborate with the marketing team to develop and implement client engagement strategies.

7. Meet daily, weekly, and monthly call targets to ensure effective client communication.

Requirements:

1. Excellent proficiency in spoken and written English and Hindi.

2. Strong communication and interpersonal skills.

3. Ability to empathize with clients and address their needs effectively.

4. Good organizational skills and attention to detail.

5. Familiarity with basic computer skills.

Benefits:

1. Monday to Saturday.

2. 5 hours a day.

3. Stipend: 5,000 to 8,000 pm.

4. Opportunities for career growth and advancement.

5. Friendly and collaborative work environment.

>

Only those candidates can apply who:


1. are available for the part time job/internship


2. can start the part time job/internship between 8th May'24 and 12th Jun'24


3. are available for duration of 3 months


4. have relevant skills and interests

Women wanting to start/restart their career can also apply.


* Freshers looking for jobs may also apply

Stipend:INR ₹ 5,000-8,000 /month

Deadline: :59:59

Other perks:Job offer

Skills required:English Proficiency (Spoken), Hindi Proficiency (Spoken) and Effective Communication

About Company:We are a luxury gourmet gift studio. We are a cloud-based bakery based in Kolkata. We offer celebration-based end-to-end gifting solutions, from all edible to non-edible items. We are a one-stop solution for all your distribution needs. We also specialize in curating theme cakes for the entire dessert table setup.

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