VP - Business Operations - Retail/eCommerce - IIM/ISB/MDI/FMS (9-12 yrs)
4 weeks ago
Education:
Post Graduation from Professional Institutes or Top Tier B Schools - Full Time Classroom program pass outs only
Experience: 9-12 years with at least 5 years
- Preferably in retail ecommerce and related domains or public digital infrastructure assets.
- Should have developed a fair understanding of overall business processes and have participated in scale of business through process definition / improvement.
Location:
New Delhi
Skill Sets:
- Deft at Project Management with both internal as well external stakeholders.
- Ability to convert activities into defined processes with consensus from both external and internal stakeholders.
- Attention to detail and logical reasoning to identify gap in existing process and redefine business processes wherever necessary.
- Presentation skills are essential to summaries and represent relevant areas for discussion, summaries progress and present solutions as well as scale up approach to both internal and external leaders.
- Ability to identify objective parameters to assess functional and business performance. Also expected to translate metrics into pieces for analyticsbased assessment and conversion to dashboards for day to day as well as periodic monitoring.
What You will do:
- Drive and own NP Operational Performance Improvement
- Identification, definition & implementation of Process Improvements by APPs on the network
- Translate improvements identified or required into SOPs / Guidance Notes
- Identify Gaps in Specs / Process of interaction between APPs on network and eliminate or minimise these gaps through Spec enhancement or drive process changes at APP end
- Preemptively identify areas of inter NP disputes or challenges in NP operations that may require attention and pursue possible resolutions
- Definition & implementation of Process of Ongoing Operations team working
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