SDM -Apple

3 weeks ago

Mumbai, Maharashtra, India timesjobs Full time
SDM -Apple Job Description

Skill Set:
Experience- 8-12 years in B2B Apple Services
Debit Control and Revenue Generation Methods
Vendor& Customer Management Skills
Understanding of Warranty/OOW and Insurance Calls
KPI and SLA Management
Apple KPI management. - CSAT, ACSE score (RepTAT, CCLR, PPR)

Job Location Mumbai

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    Mumbai, Maharashtra, India Team Computers Full time

    **Skill Set**: - Experience - 8-12 years in B2B Apple Services - Debit Control and Revenue Generation Methods - Vendor& Customer Management Skills - Understanding of Warranty/OOW and Insurance Calls - KPI and SLA Management - Apple KPI management. - CSAT, ACSE score (RepTAT, CCLR, PPR) **Job Location**: Mumbai