Senior Area Manager

3 weeks ago

Anywhere in IndiaMultiple Locations iimjobs Full time
Senior Area Manager - Sales

Reporting Matrix:
The role will report to the State Head and will have 8-10 Territory Sales

Managers as direct reports and 70-80 business development executives as indirect reports.

Responsibilities:

Business Growth:

  • Grow distribution and market share in the assigned area of operations
  • Identify, interact, and develop DSAs to align and drive business in the market
  • Synthesize inputs on local competition from TSM and verify for authenticity across geography. If a local initiative is identified then formulate and launch a counterstrategy
  • Analyse data and identify improvement areas, corroborate through market visits to identify sweet spots for performance
  • Benchmark and compare performance with territory to broad base good practices
  • Plan market size, span & geographies for TSM / TL / BDE / FL's
  • Should be able to devise the best methods for communication of plans/targets to the team so that there is minimum expectation vs delivery gap
  • Ability to understand formats/data so as to gather the right information, viz, in cases when we want them to do surveys and develop insights

Stakeholder Management:

  • Handle merchant escalations in the market & partner with various internal stakeholders to resolve them
  • Partner with crossfunctional teams like Marketing, Sales Capability, and HR to ensure appropriate levels of market collaterals, headcount, onboarding experience, etc.
  • Implement processes and metrics for tracking progress and setup review mechanisms with all the stakeholders
  • Ensure payouts to and from DSA are done as per process and timelines including accurate calculations and disbursement.

People Management:

  • Drive hiring of TSM, BDEs & RTLs to ensure 100% manning in the team
  • Onboard the new team members and help them assimilate ways of working
  • Participate in the performance appraisal process sharing insights about the team and sharing relevant feedback with team members for their growth & development
  • Coach TSMs regularly to allow them to better manage the input and output deliverables of BDEs
  • Understand the reasons of exit and take corrective action to reduce attrition
  • Drive teamlevel R&R and engagement practices

Quality Management:

  • Monitor quality parameters like KYC, PFB usage to identify gaps, & initiate corrective action
  • Validate audits conducted by TSMs and evaluate the process followed & inputs shared by TSM
  • Monitor performance on compliance parameters to ensure zero deviation

Requirements:

  • MBA from Tier 1 campus with a good academic record
  • 35 years of relevant experience in sales and distribution/business development
  • Excellent interpersonal skills to manage situations on the ground
  • Should have managed larger teams on the ground
  • Exposure to the startup environment is an added advantage
  • Problem solving abilities with a strong bias for impact
  • Strong ethics and discretion while dealing with customers
  • Drive for results, able to demonstrate/quantify success relative to established targets and metrics
  • Full-Time Employee Benefits (Not applicable for Intern or Contract Roles)

Insurance Benefits :
Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance

Wellness Program :
Employee Assistance Program, Onsite Medical Center, Emergency Support System

Parental Support :
Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program

Mobility Benefits :
Relocation benefits, Transfer Support Policy, Travel Policy

Retirement Benefits :
Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment

Other Benefits :
Higher Education Assistance, Car Lease, Mobile & Broadband Reimbursements, Salary Advance Policy.

  • Working at is a rewarding experience Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us

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