Account Mgmt Associate-German
4 days ago
Coach sellers on improving the delivery experience for the customers
Facilitate onboarding of sellers onto different levers and programs and encourage sellers to add more selection
Monitor sellers performance closely to understand the gaps if there are any and help the seller to improve the visibility of the shipping to the customers
We are looking for a bright and motivated individual to build their career with our Existing Seller/Customer Management team.
To join our team you have to:
Work autonomously and deal with ambiguity
Identify root causes of customer/carrier problems and drive resolution instantly
Be flexible and adaptable to learn new processes
Able to work independently with minimal support
Know how to work with MS Office tools like Excel, Word and be able to fetch data using existing SQL Queries
Key job responsibilities
Be able to speak native like German Language
Inclined to work in a calling role
Be able to convince the prospect in their mother tongue i.e. German
Locations
IND, TS, Hyderabad
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