Helpdesk Associate

4 weeks ago

Bengaluru, Karnataka, India NTT DATA Services Full time

Position Overview:

At NTT DATA, we understand that having the right people on board is key to our success. Our team's quality, integrity, and dedication play a crucial role in our company's growth and competitive edge. By recruiting top talent and fostering their professional and personal development, we secure a prosperous future for NTT DATA and its employees.

NTT DATA, Inc. is looking for a Help Desk Associate to join our team in Bangalore.

General Duties and Responsibilities:

  • Provide exceptional IT Service Desk support, guidance, and training to end-users for various IT devices, applications, or processes.
  • Record, update, and escalate support issues promptly.
  • Support all IT onboarding activities for end-users.
  • Collaborate with our internal IT teams on system testing, integration, and maintenance.
  • Explore new IT business tools to enhance support for business users and our internal IT team.
  • Suggest and implement process and technology improvements.
  • Be open to learning and growing in other IT business areas.

Requirements for this role include:

  • Excellent English written and verbal communication skills.
  • Exceptional customer service skills.
  • Great team player.
  • Strong communication skills, comfortable working with various stakeholders.
  • Strong troubleshooting skills and problem-solving abilities.
  • Ability to work independently within a diverse global team.
  • IT software and hardware troubleshooting knowledge and skills (Win 10, macOS, iOS, Android, Google Suite, and Microsoft environment).

Preferences:

  • ITIL foundation certified – Flexible – Willing to work in a Rotational 24*7 environment.
  • Required schedule availability: Monday-Friday (07:00 AM to 05:00 PM EST).
  • Flexibility in shift timings based on client requirements. Overtime and weekend work may be necessary based on business needs.

  • Helpdesk Associate

    1 week ago

    Bengaluru, Karnataka, India timesjobs Full time

    : Helpdesk AssociateDate:Apr 16, 2024Location:Bangalore, KA, INCompany:NTT DATA ServicesAt NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our companys growth, market presence, and our ability to help our clients stay a step ahead of the competition. By...

  • Helpdesk Associate

    1 week ago

    Bengaluru, Karnataka, India timesjobs Full time

    Helpdesk AssociateDate: May 24, 2024Location: Bangalore, KA, INCompany: NTT DATA ServicesAt NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our companys growth, market presence and our ability to help our clients stay a step ahead of the competition. By...

  • Helpdesk Associate

    4 weeks ago

    Bengaluru, Karnataka, India timesjobs Full time

    : Helpdesk AssociateDate:Apr 16, 2024Location:Bangalore, KA, INCompany:NTT DATA ServicesAt NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our companys growth, market presence, and our ability to help our clients stay a step ahead of the competition. By...

  • Helpdesk Associate

    3 weeks ago

    Bengaluru, Karnataka, India timesjobs Full time

    Helpdesk AssociateDate: May 24, 2024Location: Bangalore, KA, INCompany: NTT DATA ServicesAt NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our companys growth, market presence and our ability to help our clients stay a step ahead of the competition. By...

  • Helpdesk Associate

    1 week ago

    Bengaluru, Karnataka, India NTT Data Vertex Software Inc. Full time

    Apply for Helpdesk Associate, Career Progress Consultants in Bengaluru/ Bangalore for 0 - 5 Year of Experience on

  • Helpdesk Associate

    3 weeks ago

    Bengaluru, Karnataka, India NTT Data Vertex Software Inc. Full time

    Apply for Helpdesk Associate, Career Progress Consultants in Bengaluru/ Bangalore for 0 - 5 Year of Experience on

  • Helpdesk Associate

    1 week ago

    Bengaluru, Karnataka, India timesjobs Full time

    Helpdesk AssociateDate: Mar 19, 2024Location: Bangalore, KA, INCompany: NTT DATA ServicesRequirements:Helpdesk Associate at Grade-4 position in Service DeskMust be a Graduate.Good communication skills with 6 months of international calling experienceAbility to work independentlyAdhere to organizational policies and proceduresMust possess excellent customer...

  • Helpdesk Associate

    3 weeks ago

    Bengaluru, Karnataka, India timesjobs Full time

    Helpdesk AssociateDate: Mar 19, 2024Location: Bangalore, KA, INCompany: NTT DATA ServicesRequirements:Helpdesk Associate at Grade-4 position in Service DeskMust be a Graduate.Good communication skills with 6 months of international calling experienceAbility to work independentlyAdhere to organizational policies and proceduresMust possess excellent customer...

  • Helpdesk Associate

    4 weeks ago

    Bengaluru, Karnataka, India NTT Data Vertex Software Inc. Full time

    Helpdesk Associate Opportunity in Bengaluru/ Bangalore No experience needed Great chance to kickstart your career in tech

  • Helpdesk Associate

    1 week ago

    Bengaluru, Karnataka, India NTT DATA Services Full time

    t NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure...

  • Helpdesk Associate

    2 months ago

    Bengaluru, Karnataka, India NTT DATA Services Full time

    t NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure...

  • Helpdesk Associate

    4 weeks ago

    Bengaluru, Karnataka, India NTT DATA Services Full time

    At NTT DATA, we believe in the power of having the right team onboard to make the impossible possible. The dedication, honesty, and dedication of our staff play a crucial role in our company's expansion, market impact, and our ability to keep our clients ahead of the game. By recruiting top talent and supporting their professional and personal growth, we...

  • Helpdesk Associate

    1 week ago

    Bengaluru, Karnataka, India timesjobs Full time

    Helpdesk AssociateDate: May 27, 2024Location: Bangalore, KA, INCompany: NTT DATA Services Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Typically, the associate level participates in a supportive role by acting as a liaison between customers &...

  • Helpdesk Associate

    2 weeks ago

    Bengaluru, Karnataka, India timesjobs Full time

    Helpdesk AssociateDate: May 27, 2024Location: Bangalore, KA, INCompany: NTT DATA Services Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Typically, the associate level participates in a supportive role by acting as a liaison between customers &...

  • Helpdesk Senior Associate

    1 week ago

    Bengaluru, Karnataka, India timesjobs Full time

    Helpdesk Senior AssociateDate: May 24, 2024Location: Bengaluru, KA, INCompany: NTT DATA ServicesProvide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.Typically, the associate level participates in a supportive role by acting as a liaison between customers &...

  • Helpdesk Senior Associate

    3 weeks ago

    Bengaluru, Karnataka, India timesjobs Full time

    Helpdesk Senior AssociateDate: May 24, 2024Location: Bengaluru, KA, INCompany: NTT DATA ServicesProvide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.Typically, the associate level participates in a supportive role by acting as a liaison between customers &...

  • Helpdesk Associate

    2 months ago

    Bengaluru, Karnataka, India NTT DATA Services Full time

    Requirements: Helpdesk Associate at Grade-4 position in Service Desk Must be a Graduate. Good communication skills with 6+ months of international calling experience Good comprehension & writing skills Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window Job description:Provide L1...

  • Helpdesk Senior Associate

    1 week ago

    Bengaluru, Karnataka, India timesjobs Full time

    Helpdesk Senior AssociateDate: May 31, 2024Location: Bangalore, KA, INCompany: NTT DATA ServicesReq ID: 283126NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Senior...

  • Helpdesk Senior Associate

    2 weeks ago

    Bengaluru, Karnataka, India timesjobs Full time

    Helpdesk Senior AssociateDate: May 31, 2024Location: Bangalore, KA, INCompany: NTT DATA ServicesReq ID: 283126NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Senior...

  • Helpdesk Associate

    1 week ago

    Bengaluru, Karnataka, India NTT DATA Services Full time

    Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Associate to join our team in Bangalore, Karnātaka (IN-KA), India (IN).Provides L1 technical guidance in...