Deputy Team Lead

3 weeks ago


Pune, Maharashtra, India iimjobs Full time

Educational Qualification :
B.Com or M.Com or CA or MBA or ICWA

Relevant Experience :

  • Good working knowledge of US Accounting, taxation, Accounts Receivable and Accounts Payable processes.
  • Should have atleast 3 years' experience in KPO/ BPO or Process Industry

Job Role & Responsibilities :

  • Managing Client Portfolio and leading Account Managers team for execution of Client Engagement
  • Ensuring that team is performing with desired accuracy levels Monthly closing of books of accounts
  • Monthly analysis of BS and P and L Statement
  • Designing Management Reports for clients and training team on execution
  • Managing client communication and satisfaction Handling client escalations
  • Develop staff by managing performance, setting goals, providing ongoing training, and maintaining strong employee relationships.
  • Periodic review meetings with management

Candidate Specifications :

  • Fluent written and verbal English communication is a must
  • Ability and willingness to handle multiple clients.
  • Prior experience of handling team of 5 or more staff members.
  • Good hands on MS Office and different Accounting Software
  • QuickBooks
  • Good knowledge of various US Processes and handle transition and work on process improvements.
  • Prior experience of creating and implementing SOPs.

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