Ecom Express

3 weeks ago

Hyderabad, Telangana, India iimjobs Full time
Metro Manager - Last Mile Operations

Responsibilities:
Must have Handled Entire HYD City Operations ,Large team and Business in Last mile Operations

  • Knowledge on Local Geography
  • Own end to end last mile operations of a region
  • Ensure SOP adherence
  • Productivity and last mile manpower management
  • Driver of key Operations & Customer metrics
  • Manage cost, quality & efficiency to achieve operations SLAs
  • Influence any key changes necessary to meet statutory requirements ensuring min risk to staff and assets
  • Make standard last mile design of facility with on ground process
  • Daily & weekly analysis of the KPIs and driving the performance at the cluster level
  • Reviews of low performing clusters and monitoring the progress
  • Identify consolidation opportunities for cost saving Ensuring no inventory stuck at last mile