HR Operations Junior Team Lead

1 month ago

Bengaluru, Karnataka, India ABB Full time
HR Operations Junior Team Lead - C&PTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.

At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

You will be working as HR Operations Junior Team Lead – Compensation & Performance at global grade 13 and will be a part of Global Business Services (GBS), HR Delivery team based in Bangalore. You will be responsible for delivering HR Service support to the HR community, business managers and employees. Reporting to HR Operations Delivery Manager - C&P, you will be supporting the Team Lead /Delivery Manager to manage a team of 3 to 5 team members.

Your responsibilities
  • Managing the execution and delivery of the Annual Incentive planning and Individual Performance Measure process administration for the Compensation and Performance Service Lines according to the defined Service Level agreements (s)
  • Ensuring all compensation information is stored accurately in the local and global systems. Ensuring appropriate service delivery support for internal stakeholders and maintaining accuracy and timely processing of information with all stakeholders
  • Preparing information and documents for external authorities for audit purposes and capturing data related to Compensation and Performance into appropriate systems as necessary
  • Supporting employee queries using HR Case Management Tool and leading process improvement projects as and when required. Fully responsible for managing the operations of the assigned part of the team
  • Driving accuracy, SLA achievements, work allocation, workforce management, cross-training, backlog management and quality controls. Supporting HROS Specialists and HROS Team Leaders in complex and/or escalated cases
  • Driving 4-eye-checks and other defined controls and operational management activities. Supporting KC and driving KT phase, ensuring the right quality level of SOPs and driving operational readiness activities
  • Preparing reports and performing analysis when requested by the business. Ensuring that the team is following the operational and company procedures
  • Having a good understanding of teams' metrics (KPIs, SLAs, Ask HR report), facilitating execution of process changes and improvements. Demonstrating organizational awareness beyond own area of responsibility
Your background
  • Bachelor's or master's degree in Human Resources, Administration, or other relevant fields
  • Must have 7 to 10 years of experience in the Compensation and Performance function
  • Should possess excellent written and verbal communication skills, strong analytical abilities and strategic thinking.
  • Excellent user knowledge of Microsoft Office and Excel skills and other analytic tools and techniques is a must
  • Must have team handling and delegation skills and the ability to create a learning atmosphere among team members
  • Strong Customer service orientation and collaborative and conflict-resolving skills is an added advantage
More about us

ABB's shared services organization which delivers operational and expert services in Finance, Human Resources, Information Systems, Legal, Global Travel Services and external Customer Contact Centers. With employees based in five main hubs and front offices, GBS provides mainly Business services to ABB teams across the globe as well as supports with external customer inquiries.

We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website

Work model: on site #LI-onsite

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