Senior Consultant, Shared Services

3 weeks ago

Oragadam, Tamil Nadu, India Danfoss Full time
Job Description

We are seeking a highly skilled and experienced ServiceNow Developer to join our agile continuous development team. In this role, you will propose and implement solutions to address problems and epics from our continuous improvement backlog. You will have the opportunity to work on a wide range of ServiceNow modules, including HR Service Delivery, Employee Center Portal, ITSM, ITAM, ITOM, Workplace Service Delivery, AppEngine, and Performance Analytics. We are particularly interested in candidates who have specialized expertise in specific modules and can provide examples of their achievements in those areas.

As a valued member of our global development team, you will have the opportunity to collaborate closely with colleagues across the Americas, Europe, and Asia. Effective communication skills are vital for success in this role, as you will be interacting with product owners, architects, and stakeholders from different parts of the world. Fluency in English at a native level is a must. Your role will be crucial in gathering requirements, translating complex technical concepts into easily understandable language for non-technical team members, and facilitating successful collaboration with stakeholders. Additionally, you will be responsible for creating relevant documentation and developing automated test cases.

Job Responsibilities

Responsibilities for this position include, but are not limited to, the following.

Engage in the incident management processes to ensure operational excellence.

Proactive monitoring and implementation of new technology solutions to maintain outstanding performance and reliable IT Services.

Coordinate effectively with project team members and business stakeholders to ensure high quality service

Background & Skills


• Bachelor's degree in computer science, information technology, or a related field

• Minimum of 3 years of work experience in a ServiceNow developer role

• Relevant ServiceNow certification, minimum Certified ServiceNow Administrator and Certified HR Service Delivery Implementer

• Prior experience in software development, particularly with web technologies HTML, CSS, and RESTful web services for developing user interfaces and integrating ServiceNow with other systems

• Proficiency in JavaScript that is customizing server-side and client-side scripts, business rules, UI scripts, and working with custom tables.

• Experience in ServiceNow development tools like Flow Designer, AppEngine Studio, and UI Builder

• Strong understanding of the ServiceNow platform, including its architecture, data model, and development best practices

• Knowledge of ITIL and agile practices like Scrum or SAFe; certification preferred

The ideal candidate has curious mind, a passion for self-learning, and a commitment to staying updated on the latest developments and industry trends, including AI. If you are a highly motivated and skilled ServiceNow Developer with a passion for problem-solving and delivering innovative solutions, we would love to hear from you. Please provide specific details of your experience and achievements in your application.

Remember to tailor your resume and cover letter to highlight your relevant skills and experience in ServiceNow development as well as why you choose Danfoss as your preferred employer.

Danfoss – Engineering Tomorrow

At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways - driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.

Following our founder's mindset "action speaks louder than words", we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.


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