Senior Service Architect

3 days ago

BangaloreBengaluruBangalore, India Computacenter AG & Co. oHG Full time

Life on the team

t's an exciting opportunity for a technical role in Computacenter's dynamic and rapidly expanding Security team. You will bring your IT experiences and deliver the quality of services to our customers across the globe and will help us to shape the team. You'll get to work with some of the most talented and passionate people in the business and get exposure to leading edge technologies which will enable you to advance your skills. Once you started journey in Computacenter, you'll get to know the work lifestyle and culture of Computacenter in no time.

What you'll do

  • Provide in-depth expertise in technologies and services, as well as the capabilities and strengths of each delivery unit.
  • Participation in a solution strategy, taking into account the general sales and delivery strategy
  • Introduction, presentation and explanation of Computacenter's services to customers and CC Internal
  • Understands and evaluates customer requirements, e.g. on the basis of an RfP
  • Aligns customer requirements with existing CC capabilities and aligns them with ISPs for both standards and non-standard designs
  • Prepares the cost calculation for its developed service and solution design and coordinates it with the ISPs for both standards and especially for non-standard designs
  • Also considers the customer requirements that cannot be covered with the existing CC delivery capabilities and develops specific solutions for this
  • Together with the Lead Deal Architect, develops an end-to-end service and solution design (technological, operational and commercial) in their area of expertise that meets the client's business needs in a cost-effective and innovative manner
  • Works closely with the Lead Deal Architect and Sales Specialist
  • Supports the Lead Deal Architect in writing the proposal texts and in the context of proposal presentations
  • Specialist in his field (Lifecycle, Workplace, Enterprise)
  • Calculates the cost of Computacenter's standard services developed using the predefined tools
  • Doesn't develop complex non-standard services
  • Creates and documents the requirements for transition and transformation
  • Works as part of a team in larger tender projects and ensures that handovers (in his area) towards the delivery units are successfully completed.
  • Ensures a reliable network with key steakholders within Computacenter and organizes adequate support from the downstream units in order to be able to maintain quality and deadlines in a quotation project
  • Involves manufacturers and external service providers in the development of solutions and coordinates the supplier relationship in the ongoing quotation project.

What you'll need

  • Network Solution Architech with Presales should have 12+ years of experience in Network domain with Cisco products.
  • Understands and evaluates customer requirements, e.g. on the basis of an RFP.
  • Aligns customer requirements with existing CC capabilities and aligns them with ISPs for both standards and non-standard designs.
  • Prepares the cost calculation for its developed service and solution design and coordinates it with the ISPs for both standards and especially for non-standard designs.
  • Also considers the customer requirements that cannot be covered with the existing CC delivery capabilities and develops specific solutions.
  • Together with the Lead Deal Architect, develops an end-to-end service and solution design (technological, operational and commercial) in their area of expertise that meets the client's business needs in a cost-effective and innovative manner.
  • Works closely with the Lead Deal Architect and Sales Specialist
  • Supports the Lead Deal Architect in writing the proposal texts and in the context of proposal presentations.
  • Specialist in his field (Lifecycle, Workplace, Enterprise)
  • Calculates the cost of Computacenter's standard services developed using the predefined tools.
  • Doesn't develop complex non-standard services.
  • Creates and documents the requirements for transition and transformation.
  • Works as part of a team in larger tender projects and ensures that handovers (in his area) towards the delivery units are successfully completed.
  • Ensures a reliable network with key stakeholders within Computacenter and organizes adequate support from the downstream units in order to be able to maintain quality and deadlines in a quotation project.
  • Involves manufacturers and external service providers in the development of solutions and coordinates the supplier relationship in the ongoing quotation project.
  • Participation in a solution strategy, taking into account the general sales and delivery strategy.
  • Introduction, presentation and explanation of Computacenter's services to customers and CC Internal.

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