Sr. Associate
1 month ago
Delivery Manager
Qualification:
B Sc, B Com, Relevant Diploma Degrees (CSC, Electronics), BEResponsibility:
Business / Customer-
• Understand and articulate complex problems related to the specific technology. -
• Provide business development support by assisting in RFP/ RFI response drafting, presentations, collateral creation and formulating recommendations Support presales and create marketing collateral such case studies and capability deck. -
• Capture and present project's capabilities to prospective clients in a way that highlights the unique selling proposition of Cognizant solutions. -
• Interface with community network to retain technology competitiveness. -
• Work with the client team to address escalations. -
• Implement change requests and engineering tasks. -
• Lead the technical discussions in customer governance calls. -
• Interact with the user / customer / first level management. - Project / Process.
-
• Handle specific technologies within projects. -
• Contribute to HLD, LLD, Implementation and test plans. -
• Participate in technical audits. -
• Identify opportunities for automation, standardization and stabilization of environment. -
• Understand technical requirement and translate into design. -
• Lead TIP initiatives and coordinate with CoE for the implementation of the same. -
• Prepare/update/review run books/SOP/knowledge articles on specific technology areas. -
• Plan Prepare and execute change process and change implementation and standardize the change process.
• Contribution to reducing COD by performing the following:
-
• Left shift,. -
• Identifying and driving the CSI and automation initiatives. -
• Prepare templates, checklist and guidelines on Due diligence, Transitions and KT. - People / Team.
-
• Enabling the L1/L2 team members to enhance their skill sets. -
• Deliver technology training through Academy and/or within project group for technologies/ tools. -
• Participate in recruitment and act as a buddy to new hires. -
• Proactively support team building and on boarding efforts via mentoring contributions. -
• Contribute to knowledge management activities by creating case studies, technical artifacts, and reference architectures related to your technical domain.
Must Have Skills
- Windows
- Active Directory Admin.
-
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