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Senior Specialist, ERP, Enterprise Technology, Global Digital Business Services

4 months ago


Delhi, Delhi, India South Pole Full time

South Pole is an energetic, global company offering comprehensive sustainability solutions and services. With offices spanning all continents across the globe, we strive to create a sustainable society and economy that positively impacts our climate, ecosystems and developing communities. With our solutions, we inspire and enable our customers to create value from sustainability-related activities.

Our Corporate Functions team is the "enablement engine" of South Pole. Behind the scenes, we provide the business with world-class solutions and best practices that sustain business growth and success. We cover key areas such as Finance, HR, Office Management, Legal, IT, Operations, etc. If you are a smart, ambitious and dynamic professional with a strong passion to make a real difference in the fight against climate change, the below position may be right for you

Job summary:

Are you passionate about driving South Pole's technological innovation to accelerate climate impact and facilitate organizational growth?

We are seeking a Senior Specialist in ERP (Microsoft Dynamics) to oversee the reliability, scalability, and advancement of our technology platforms, leading our tech teams in spearheading innovation to enhance our current and future products and services.

In this role as Senior Specialist In ERP, you will play a critical role in leveraging Microsoft Dynamics ERP to support South Pole's key business objectives and drive transformative initiatives.

Reporting to the Director of Enterprise Technology within the broader Enterprise Technology team, your primary focus will be on developing and customizing a core ERP solution tailored specifically for South Pole.

This position presents an exciting opportunity to contribute to technological enhancements while making a meaningful impact on climate initiatives.

Main responsibilities

● Collaborate with cross-functional teams to design, develop, test, implement, and support technical solutions that meet business requirements, are highly scalable, robust, secure, maintainable, and provide an excellent user experience.

● Liaise with various business teams to understand requirements and translate them into user stories to address key business challenges.

● Support both ongoing activities and larger transformational projects within the Dynamics Finance and Operations (F&O) and Customer Engagement (CE) framework.

● Map and model sales and marketing processes to optimize utilization of Dynamics F&O and CE.

● Drive continuous improvement of South Pole's Dynamics F&O and CE usage while supporting significant transformation initiatives.

● Configure the system using process builder, workflows, validation rules, custom settings, and Dynamics formula language.

● Proactively update and enhance knowledge of Dynamics F&O and CE, analyze new releases, and guide platform strategy.

● Develop technical design and implementation documents for Dynamics F&O and CE solutions.

● Recognize dependencies on other systems and collaborate effectively with technology teams to ensure solution alignment.

● Conduct quality assurance (QA) testing of development items before deployment.

● Provide demos and light training for users of Dynamics F&O and CE.

● Support the implementation of a user group model to champion Dynamics F&O and CE usage within the organization.

Profile requirements

● Master's or higher degree in Computer Science, Software Engineering, or related field.

● 3+ years of experience in using Microsoft Dynamics Products and Power Platform, with a strong focus on Finance and Operations.

● Excellent oral and written skills in English, other language skills highly valued.

● Experience with writing automated tests and implementing continuous integration and delivery.

● Strong understanding of web security and best practices.

● Diligent, reliable and proactive.

● Excellent problem-solving skills and attention to detail.

● A strong desire to continually develop new and up-to-date skills that bring value to South Pole's technology roadmap.

Desired profile requirements

● Practical experience in a start-up/scale-up environment.

● Experience with microservices architecture (e.g. Kubernetes).

● Experience with agile development methodologies such as Scrum or Kanban.

● Experience using Copilot

● Experience with Dual-write


What we offer:

At South Pole, we care about our employees as much as we care about the planet. South Pole is not just an employer, we are a Team. South Pole does not just offer people a job, we offer you a career. By joining our team, you will find strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for our clients and for the planet, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic, international and fast-growing organisation.

We're a planet of 7.5 billion unique and different people. We all have a contribution to make and South Pole is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, colour, sex, gender identity, sexual orientation, age, national origin, marital status or disability. Our recruitment is decided on the basis of qualifications, merit and business need.