Project Manager

Job Description:

About you:

- Project Manager is responsible for leading teams to deliver project(s) that span across one or more business units.

Manage resources, schedules, financials and adhere to stage gate quality and control guidelines throughout the full life cycle of the project.

- This also includes management of issues, risks and project change requests to ensure successful and on-time project delivery.

- Contribute to process improvement initiatives as it relates to improving project delivery.

- The Project Manager has the authority to run the project on a day-to-day basis.

- Verify that the project produces the required deliverables of quality, within the specified constraints of time and cost and to achieve the potential benefits defined in the business case.

Responsibilities:

- Manage a portfolio of complex initiatives that span one or multiple lines of business

- Provide leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones

- Full project life cycle ownership: successful project delivery will include full implementation from initiation to deployment for one major or several minor initiatives simultaneously

- Manage all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives

- Report on project success criteria results, metrics, test and deployment management activities

- Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence

- Participate in establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization

- Prepare estimates and detailed project plan for all phases of the project

- Procure adequate resources to achieve project objectives in planned timeframes

- Manage the day-to-day project activities and resources and chairs the project management team meetings

- Monitor staff performance and complete performance reviews

- Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership

- Understand interdependencies between technology, operations and business needs

- Demonstrate a functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices

- Manage project scope and changes

- Participate and/or drive feasibility studies, vendor selections and proposals for evaluation by appropriate key stakeholders

- Act as an internal quality control check for the project

- Manage ongoing quality control and participate in quality issue resolution

- Assist in dispute, negotiation, arbitration or litigation, as needed

- Support formal/informal schedules to manage the engagement contract

- Define the Statement of Work and Specifications for the requested goods and services

- Develop and manage all aspects of project and program engagement from planning, external vendor relationships, communications, resources, budget, change, risks and issues

- Set and continually manage project and program expectations while delegating and managing deliverable with team members and stakeholders

- Delegate tasks and responsibilities to appropriate personnel

- Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables

- Develop and deliver progress reports, proposals, requirements documentation and presentations to various audiences, including project team, sponsors and key stakeholders

- Determine the frequency and content of status reports from the project and program team, analyze results and troubleshoot problem areas

- Define success criteria and disseminate them to involved parties throughout project and program life cycle

- Identify and develop trusted adviser relationship with project and program stakeholders, sponsors and university stakeholders

- Coach, mentor, motivate and supervise project and program team

- Deliver appropriate and effective executive level communication

- Ensure that projects and programs are proceeding according to scope, schedule, budget and quality standards

- Manage project and program issues and risks to mitigate impact to baseline

Continue professional development in order to keep abreast of emerging technologies, methods and best practices

- Extensive understanding of project and program management principles, methods and techniques

- Other duties as assigned

- Proven success in providing on site leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones

- Performance reviews and staff development

- Monitor the performance of staff

- Establish practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization

Qualifications:

- Excellent experience in Agile, SCRUM, Waterfall

- Strong leadership, diplomatic and motivational skills including the ability to lead up, across and down multiple business and technology organizations

- Proven ability to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence

- Build and maintain relationships by engaging business leaders to establish credibility, solve problems, build consensus and achieve objectives

- Excellent leadership, communication (written, verbal and presentation) and interpersonal skills

- Self-motivated, decisive, with the ability to adapt to change and competing demands

- Research best practices within and outside the organization to establish benchmark data and use continuous process improvement disciplines to achieve results

Tools: MS Project, Excel, Word and PowerPoint; CA Clarity PPM

- Experience negotiating vendor contracts

- Experience drafting and submitting budget proposals and recommending subsequent budget changes where necessary

- Experience in successfully leading projects and programs to on-time, on-schedule and within budget close

- Experience leading, motivating and managing various project and program team sizes, including internal and external resources, while holding team accountable for performance

- Strong experience presenting to executive sponsors and demonstrated communication skills; both written and oral with technical and non-technical staff, all levels of management

- Experience influencing and gaining buy-in from executives sponsors, team members, stakeholders and peers

- Team-building skills with technical and non-technical staff

- Experience working both independently and in a team-oriented, collaborative environment

- Flexible with proven ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities

- Technically competent with various software programs, including but not limited to Microsoft Office (Word, Excel, PowerPoint, Visio), Microsoft Projects, ServiceNow, SmartSheet and Lucid Chart

- Adept at conducting research into project-related issues and products

- Must be able to learn, understand and apply new technologies

- Support diverse and inclusive work environment

Required qualifications:

- Bachelor's Degree in appropriate field of study or equivalent work experience

- 12 years of total working experience in IT Industry.

- 7+ years of experience working as Project Manager with business stakeholders within a cross-functional matrix environment

- Must have PMP or PRINCE2 certifications.

- Intermediate level of proficiency with MS Project, Excel, Visio, PowerPoint and SharePoint with experience presenting to stakeholders and / or Senior Leadership

- Proven ability to demonstrate a drive for results and accountability of business needs

- Proven ability to work in an ambiguous environment and collaborate across multiple areas in order to achieve a common business objective

- Interpersonal skills to influence and spur change, facilitate and enhance performance within a cross - functional environment

- Demonstrate decisiveness in resolving business problems, making decisions and identifying priorities