Regular .Net Prod Support Engineer
4 weeks ago
Project description
Luxoft DXC Technology Company is an established company focusing on consulting and implementation of complex projects in the financial industry. At the interface been technology and business, we convince with our know-how, well-founded methodology and pleasure in success. As a reliable partner to our renowned customers, we support them in planning, designing and implementing the desired innovations. Together with the customer, we deliver top performance For one of our clients in the Insurance segment, we are searching for a Regular .Net Prod Support Engineer.
Responsibilities
- Provide technical support for .NET applications and infrastructure in a production environment .
- Analyze, troubleshoot and resolve issues related to application functionality, performance, and availability .
- Collaborate with development teams to identify root cause and provide solutions to recurring issues .
- Ensure that all incidents are tracked and resolved within the agreed-upon SLAs .
- Monitor system performance and identify potential issues before they impact the production environment .
- Develop and maintain documentation for support processes and procedures .
Participate in on-call rotation and provide support during non-business hours
SKILLS
Must have
- 4-7 years of experience.
- Strong .NET skills with good hands-on experience in .Net Core and Web API.
- Strong working experience in Production Support Incidents and Bug fixes.
- High level Understanding of different database systems like Oracle, SQL Server.
- Good troubleshooting skills and ability to work independently and directly with the client.
- Basic understanding of AWS or AZURE based cloud experience.
- Candidate need to work from office (Bangalore/Hyderabad/Chennai) Hybrid model (2 days a week).
- Should have good communication and presentation skills.
Nice to have
Insurance domain experience
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