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Sales & Product Trainer - Luxury 4W Automotive Brand - Gurugram
4 weeks ago
Sales & Product Trainer - Luxury 4W Automotive Brand - Gurugram
What the role entails:
The key responsibilities:
- Providing on-the-job training for Sales & Product
- Conducting Skill Assessment & Identifying Training Needs
- Enhancing skills through On-the-Job Training and Coaching
- Delivering training modules
- Implementing processes
- Reviewing Dealer Processes & Planning Actions through dealership visits
- Tracking manpower at dealerships (Monthly)
- Ensuring Certification coverage as per defined levels
- Following up on Training Nominations
- Conducting Recruitment Assessments
- Resolving issues by collaborating with Regional Field Team and HO
- Engaging manpower
- Escalating issues to HO Training Team promptly to maintain brand reputation and customer experience
Who we are seeking:
- Education - Minimum Diploma/Engineering Degree (Mech/Ele/Auto)
- At least 5 years of relevant experience in the field
- Prior experience as a Trainer/Retainer in Auto OEM or Agency specializing in Luxury brands
- Strong hands-on & Technical sales skills
- Ability to independently conduct Training & related tasks
- Reporting to the Agency Project Manager Lead & Academy SPOC
- Travel requirement - Minimum 70% of monthly duration (on average)
- Characteristics & Skills - Excellent verbal & written communication, Proficient in MS Office applications
- Interpersonal & Task Management skills with a clear understanding of Business SOP adherence
- Language proficiency - Excellent command of English, Hindi & Regional languages
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