Sales & Product Trainer - Luxury 4W Automotive Brand - Gurugram

4 weeks ago


Gurgaon, Haryana, India MSX INTERNATIONAL Full time

Sales & Product Trainer - Luxury 4W Automotive Brand - Gurugram

What the role entails:

The key responsibilities:

  • Providing on-the-job training for Sales & Product
  • Conducting Skill Assessment & Identifying Training Needs
  • Enhancing skills through On-the-Job Training and Coaching
  • Delivering training modules
  • Implementing processes
  • Reviewing Dealer Processes & Planning Actions through dealership visits
  • Tracking manpower at dealerships (Monthly)
  • Ensuring Certification coverage as per defined levels
  • Following up on Training Nominations
  • Conducting Recruitment Assessments
  • Resolving issues by collaborating with Regional Field Team and HO
  • Engaging manpower
  • Escalating issues to HO Training Team promptly to maintain brand reputation and customer experience

Who we are seeking:

  • Education - Minimum Diploma/Engineering Degree (Mech/Ele/Auto)
  • At least 5 years of relevant experience in the field
  • Prior experience as a Trainer/Retainer in Auto OEM or Agency specializing in Luxury brands
  • Strong hands-on & Technical sales skills
  • Ability to independently conduct Training & related tasks
  • Reporting to the Agency Project Manager Lead & Academy SPOC
  • Travel requirement - Minimum 70% of monthly duration (on average)
  • Characteristics & Skills - Excellent verbal & written communication, Proficient in MS Office applications
  • Interpersonal & Task Management skills with a clear understanding of Business SOP adherence
  • Language proficiency - Excellent command of English, Hindi & Regional languages

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