Supervisor-Reservations

3 weeks ago

Pune, Maharashtra, India Marriott International Full time
Job Number
Job Category Reservations
Location Courtyard Pune Hinjewadi, S. No 19 & 20, P4 Rajiv Gandhi Infotech Park Phase 1, Hinjewadi, Pune, Maharashtra, India VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.

Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2-years of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

  • Senior Actuarial Analyst

    1 month ago

    Pune, Maharashtra, India Principal Global Services Full time

    ResponsibilitiesDesignation: Senior Actuarial AnalystIndicative years of experience: 3-8 YearsBusiness Unit: ITLocation: PuneRole Description: Develop, test and maintain applications with established processes while building holistic understanding of the underlying applications and domainKey Responsibilities:Develop and maintain technical designs based on...

  • Technology Services Supervisor

    1 month ago

    Pune, Maharashtra, India FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : General Equivalency Diploma Travel Percentage : 0%Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented...

  • Senior Associate

    3 weeks ago

    Pune, Maharashtra, India Cognizant Technology Solutions Full time

    Technical LeadQualification:Bachelor's in engineering or equivalentResponsibility:Project Planning & Setup: Understand and contribute to resource plan. Identify appropriate processes based on project landscape. Identify gaps and advise on improvements if required. Share inputs in creation of project plan. Contribute to hardware/software requirement plan....

  • InfraBeat - SAP MM Consultant

    4 weeks ago

    Mumbai/Pune, Maharashtra, India Infrabeat Technologies Pvt Ltd Full time

    Job Description :- At least one end-to-end SAP MM implementation project experience with an active role. Should be instrumental in planning, arranging business workshops, designing, and deploying.- SAP MM / WMS Organization Structure. Automatic Account Determination. Release Strategies and pricing procedures.- Batch Management and Serialization. Inventory...

  • Senior Associate

    3 weeks ago

    Pune, Maharashtra, India Cognizant Technology Solutions Full time

    Technical LeadQualification:Bachelors in science , engineering or equivalentResponsibility:Project Planning and Setup: Understand the project scope, identify activities/ tasks, task level estimates, schedule, dependencies, risks and provide inputs to Module Lead for review. Provide inputs to testing strategy, configuration, deployment, hardware/software...

  • Sr. Associate

    1 day ago

    Pune, Maharashtra, India Cognizant Full time

    Technical LeadQualification:Bachelors in science , engineering or equivalentResponsibility:Project Planning and Setup: Understand the project scope, identify activities/ tasks, task level estimates, schedule, dependencies, risks and provide inputs to Module Lead for review. Provide inputs to testing strategy, configuration, deployment, hardware/software...

  • Finance Shared Services Analyst E

    4 weeks ago

    Pune, Maharashtra, India FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 0%GENERAL DUTIES & RESPONSIBILITIESKnowledge / Experience -This position will be responsible for processing all assigned tasks, including, but not limited to:Has good knowledge of Cash Application...

  • Sr. Associate

    3 weeks ago

    Pune, Maharashtra, India Cognizant Technology Solutions Full time

    Technical LeadQualification:Bachelors in science , engineering or equivalentResponsibility:Project Planning and Setup: Understand the project scope, identify activities/ tasks, task level estimates, schedule, dependencies, risks and provide inputs to Module Lead for review. Provide inputs to testing strategy, configuration, deployment, hardware/software...

  • IT Security Supervisor

    5 days ago

    Pune, Maharashtra, India FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Computer Science Travel Percentage : 15 - 25%Are you ready to unleash your full potential? We're looking for people who are passionate about payments to chart Worldpay's path to being the largest and most-loved payments company in the...

  • Sales Coordinator

    3 weeks ago

    Pune, Maharashtra, India Shri Management Services Full time

    Responsible for meeting customers, consultants, consultants, builders, and generate enquiries data provided by the lead generation team to check viability of converting them into enquiries tain records of leads and enquiries generated st in order closures rm competitor movements and assist competitor analysis ide information for order loss report -ordinate...

  • Associate - Projects

    3 weeks ago

    Pune, Maharashtra, India Cognizant Technology Solutions Full time

    Functional LeadQualification:Masters in Business AdministrationResponsibility:Requirement Gathering and Gap Analysis: Understand business requirements through business workshops, one on one interviews. Analyze business requirement document. Analyze gaps in order to meet business requirements.Solution Engineering: Provide support in creating solutions for the...

  • R D Manager

    2 weeks ago

    Pune, Maharashtra, India timesjobs Full time

    ### Understand the reaction protocol and search literature from the available sources.Understand the project requirements and deliverables from the supervisor/ manager, as specified by the client.Data collection to ensure data integrity, quality control, and protocol compliance.Maintains product and company reputation by complying with federal and state...

  • HMX Media

    3 weeks ago

    Pune, Maharashtra, India HMX Media Full time

    Position: Motion Graphics ArtistEmployment Type : Full-time (On-site)Experience : 1-3 yearsSoftware Proficiency : Adobe After EffectsLocation : Pune, India (Balewadi)Industry : AdvertisingRoles & Responsibilities :1. Develop and produce compelling motion graphics for both static images and videos, ensuring alignment with project objectives and client...

  • Senior Engineer

    3 weeks ago

    Pune, Maharashtra, India MAHLE Full time

    Senior Engineer – PMO Experience 3-5 years Onwards Understand & utilize Project Management end to end-process knowledge.Support in development through testing & functionality for PMO process. Participate in various sprints. Executing PMO activities assigned by requestor / TL / Manager and to fulfill the timelines set per guidelines / standard...

  • Associate - Projects

    3 weeks ago

    Pune, Maharashtra, India Cognizant Technology Solutions Full time

    Technical LeadQualification:Bachelor's in engineering or equivalentResponsibility:Design: Support in analysis of requirements and identification of missing requirements/gaps if any. Make estimates based on the requirement and complexity. Prepare technical specification document. Submit the estimates for review. Conduct feasibility/impact analysis and submit...

  • Sr. Associate

    3 weeks ago

    Pune, Maharashtra, India Cognizant Technology Solutions Full time

    Lead AdministratorQualification:BE/B TechResponsibility:Design: 'Define technical solution by understanding various functional and non functional requirements. Create system architecture (scalability availability). Explore and evaluate multiple design options. Share design and obtain buy in from various stakeholders. Develop the design for disaster recovery...

  • Associate - Projects

    3 weeks ago

    Pune, Maharashtra, India Cognizant Technology Solutions Full time

    Lead DeveloperQualification:Science / Engineering graduateResponsibility:Requirements Gathering: ' Participate in requirement gathering JAD (Joint Application Development) sessions and support documentation where applicable (business functional Technical UI usability data compliance data migration NFR 3rd party tools & products). Raise queries and get query...

  • Sr. Associate

    3 weeks ago

    Pune, Maharashtra, India Cognizant Technology Solutions Full time

    Lead DeveloperQualification:Science / Engineering graduateResponsibility:Requirements Gathering: ' Participate in requirement gathering JAD (Joint Application Development) sessions and support documentation where applicable (business functional Technical UI usability data compliance data migration NFR 3rd party tools & products). Raise queries and get query...

  • Sr. Associate

    3 weeks ago

    Pune, Maharashtra, India Cognizant Technology Solutions Full time

    Lead DeveloperQualification:Science / Engineering graduateResponsibility:Requirements Gathering: ' Participate in requirement gathering JAD (Joint Application Development) sessions and support documentation where applicable (business functional Technical UI usability data compliance data migration NFR 3rd party tools & products). Raise queries and get query...

  • Sr. Associate

    3 weeks ago

    Pune, Maharashtra, India Cognizant Technology Solutions Full time

    Lead DeveloperQualification:Science / Engineering graduateResponsibility:Requirements Gathering: ' Participate in requirement gathering JAD (Joint Application Development) sessions and support documentation where applicable (business functional Technical UI usability data compliance data migration NFR 3rd party tools & products). Raise queries and get query...