Mantra Labs

This is a full-time role located in Bengaluru for a Key Account Manager. The candidate will manage key accounts, develop and implement sales strategies, identify and qualify sales opportunities, and ensure customer satisfaction.

The candidate will also be responsible for managing US accounts. Client Relationship Management: Build and maintain strong, long-lasting relationships with key clients. Understand clients' business objectives and challenges to provide strategic solutions. Serve as the main point of contact and address client concerns effectively.

Develop and implement account plans aligned with overall business goals. Identify growth opportunities within key accounts and devise strategies to capitalize on them. Collaborate with cross-functional teams to execute account strategies effectively.

Revenue Maximization: Achieve sales targets and revenue goals within assigned key accounts. Identify opportunities for upselling and cross-selling additional services.

Negotiate contracts, pricing, and terms to optimize revenue and profitability. Proactively address issues and concerns, working to resolve them in a timely manner.

Gather client feedback and communicate insights to internal teams for continuous improvement. Collaboration and Communication: Work closely with internal teams to coordinate & Manage global accounts, including sales & marketing internal teams.

Communicate effectively with various stakeholders, both internally and externally. Provide regular updates on account status, forecasts, and market trends.

You are : customers voice and champion within the organization. You are a person with high empathy for the customer and have problem solving attitude a person who is analytical and articulate with excellent written and spoken skills. a person who builds, values and nurtures relationships a proven track record of years experience in a similar role / domain.