Support Engineer Device OS
2 months ago
Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of , Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, Amazon Echo, and Amazon Show. The Amazon Devices group delivers delightfully unique Amazon experiences, giving customers instant access to everything, digital or physical.
As a Support Engineer on the Core Device OS team, you will be part of a team that owns critical OS components, pipelines, services, tools, and application development frameworks - working on projects that push the boundaries of customer-device interaction.
This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success.
Some of the key job functions of the support engineer are:- Provide first level of support for handling Jiras, tickets, operational issues from production services
- Provide engineering support of our incoming Jiras, tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines.
- Work on maintenance driven coding projects, primarily in C and Python
- Read and understand complex application code and make code fixes to resolve support issues
- Develop tools and automate manual operational tasks and easy maintenance of our services.
- Build monitoring metrics dashboard, and report System health and Support status metrics.
- Work with remote development (Sunnyvale) teams for handingoff or taking over active support issues and to create a team specific knowledge base and skill set.
Some of the key job functions of the support engineer are:
- Provide first level of support for handling Jiras, tickets, operational issues from production services
- Provide engineering support of our incoming Jiras, tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines.
- Work on maintenance driven coding projects, primarily in C and Python
- Handson experience in Unix or any scripting language
- Read and understand complex application code and make code fixes to resolve support issues
- Develop tools and automate manual operational tasks and easy maintenance of our services.
- Build monitoring metrics dashboard, and report System health and Support status metrics.
- Work with remote development (Sunnyvale) teams for handingoff or taking over active support issues and to create a team specific knowledge base and skill set.
Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of , Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, Amazon Echo, and Amazon Show. The Amazon Devices group delivers delightfully unique Amazon experiences, giving customers instant access to everything, digital or physical.
## About the Team
Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of , Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, Amazon Echo, and Amazon Show. The Amazon Devices group delivers delightfully unique Amazon experiences, giving customers instant access to everything, digital or physical.
We are open to hiring candidates to work out of one of the following locations: Bangalore, KA, INDLocations - IND, KA, Bangalore
-
System Development Engineer II, Device OS
3 weeks ago
Bengaluru, Karnataka, India Amazon Full timeDo you want to build frameworks for the next generation of apps running on Amazon Devices? Are you passionate about building reusable code and tools for development? How about having the code you write making a big impact to our smart home customers by ensuring unique Amazon technologies are easily available to app developers? Do you want to work in a...
-
OS Architect
3 weeks ago
Bengaluru, Karnataka, India Luxoft Full timeProject descriptionLuxoft is working on an ADAS Domain Controller project for a prestigious OEM, working closely with the OEM teams to deliver next-generation Platform solutions based on AUTOSAR Classic, AUTOSAR Adaptive and QNX working together as a system interacting with a host of cameras, ultrasound sensors, internal and external Radars.At Luxoft we are...
-
OS Development Engineer
2 months ago
Bengaluru, Karnataka, India timesjobs Full time## Designs, develops, maintains, tests, and optimizes operating system to implement hardware abstraction layers, OS services, and user space software subsystems. The subsystems development requires technologies including virtualization, containerization, graphics/media user space components with in-depth knowledge on wayland, compositors(weston, gamescope),...
-
Bengaluru, Karnataka, India timesjobs Full timeSupport Engineer IV, Alexa Connect Kit, Alexa Smart Home Job ID: | ADCI MAA 12 SEZDESCRIPTION Would you like to be a part of building out the future of Smart Home Devices? Want to join a team that enables device makers to build smart home appliances?The Alexa Connect Kit Team is seeking a Support Engineer to support IoT Device Makers. As a support engineer...
-
Software Dev Engineer II Cerulean DCS Guardian
2 months ago
Bengaluru, Karnataka, India timesjobs Full timeThe Mission of the Device Cloud Services (DCS) Cerulean team is to make Amazon Earths most trusted device and cloud services provider by delivering innovative privacy technologies that seamlessly integrate into customers lives. We accomplish this by building foundational services that enable developers to offer customers full control over their data access...
-
Embedded Engineer
1 month ago
Bengaluru, Karnataka, India Actalent Full timeJob Title: Lead Firmware EngineerJob DescriptionWe are seeking a Lead Firmware Engineer with over 7 years of experience in embedded firmware development using C/C++. The ideal candidate will have a strong understanding of the embedded design life cycle and new product development processes, along with practical embedded software design skills for 8/16/32 bit...
-
Software Engineer
2 months ago
Bengaluru, Karnataka, India NetApp Full timeJob SummaryCPEis a global function and handles engineering level customer escalations across the product and solution landscape.CPE brings engineering level skill sets closer to the support. CPE teams areinvolved in detecting and fixing issues seen with customers - including fixing defects. Another major area of contribution is improving the supportability...
-
System Development Engineer
1 month ago
Bengaluru, Karnataka, India timesjobs Full timeIntroductionAt IBM, work is more than a job its a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things youve never thought possible. Are you ready to lead in this new era of technology and solve some of the worlds most...
-
Technical Staff Software Engineering
1 month ago
Bengaluru, Karnataka, India timesjobs Full timeTechnical Staff, Software EngineeringThe Software Engineering team delivers next-generation software application enhancements and new products for a changing world. Working at the cutting edge, we design and develop software for platforms, peripherals, applications and diagnostics all with the most advanced technologies, tools, software engineering...
-
Back-end Developer z/OS
1 month ago
Bengaluru, Karnataka, India timesjobs Full timeIntroductionIBM Infrastructure is a catalyst that makes the world work better because our clients demand it. Heterogeneous environments, the explosion of data, digital automation, and cybersecurity threats require hybrid cloud infrastructure that only IBM can provide. Your ability to be creative, a forward-thinker and to focus on innovation that matters, is...
-
Embedded Cybersecurity Engineer
2 months ago
Bengaluru, Karnataka, India timesjobs Full time# : Engineer would work under CyberSecurity SOC team to design, develop HLF and LLFsLinux Middleware Cybersecurity Development engineer having experience in Linux kernel/Device drivers/Device tree configuration, Bootloaders/Uboot/Secure Boot customization in embedded domainAnalysis of requirementsCreation and implementation of functional specificationsDesign...
-
Sr Systems Engineer Intuitor Softech Services
1 month ago
Bengaluru, Karnataka, India timesjobs Full timePosition: Sr. Systems EngineerRefCode:IIS/AC-C/IN-GD/SSE1122Job Summary:Configure, deploy, troubleshoot and provide ongoing operations and maintenance support for client and Clients infrastructures (OS: e.g., Windows, Linux, VMware): primarily post-implementation support. Work as part of a 24/7 team to ensure secure and stable environment and to keep...
-
Solar Engineer
3 months ago
Bengaluru, Karnataka, India v support solutions Full timeApply for Solar Engineer, Career Progress Consultants in Bengaluru/ Bangalore for 2 - 5 Year of Experience on
-
Sr Application Support Engineer
1 month ago
Bengaluru, Karnataka, India Adobe Full timeOur CompanyChanging the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact...
-
GPU Compiler Engineer
2 months ago
Bengaluru, Karnataka, India timesjobs Full timeDo Something Wonderful. Intel put the Silicon in Silicon Valley. No one else is this obsessed with engineering a brighter future. Every day, we create world changing technology that enriches the lives of every person on earth. So, if you have a big idea, let's do something wonderful together. Join us, because at Intel, we are building a better tomorrow.We...
-
Nielsen - QA Engineering-AM-TECH-DA-Mobile-50
2 months ago
Bengaluru, Karnataka, India timesjobs Full timePosition: QA Engineering-AM-TECH-DA-Mobile-50Location: Bengaluru, IndiaDepartment: Technology EngineeringEmployment Type: Full TimeWork Arrangement: HybridResponsibilitiesTest native mobile applications that make heavy use of networking code, both manually and via automation. This role is a hybrid between a traditional software QA role (i.e., manual testing)...
-
Manager - Projects
2 months ago
Bengaluru, Karnataka, India Cognizant Full timeNot ApplicableQualification:Not ApplicableResponsibility:Not ApplicableMust Have Skills Desktop Management - SCCMDevice Management IntuneSCCM administrationGood To Have Skills Salesforce CMS ComponentsOS Imaging - MS MDTProduct Lifecycle Management
-
Windows/Server Engineering
1 month ago
Bengaluru, Karnataka, India timesjobs Full timeDate: Apr 5, 2024Location: Bangalore, KA, INCompany: NTT DATA ServicesReq ID: 277031NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Windows/Server Engineering to join our...
-
Nielsen - Mobile Senior QA Automation Engineer
4 weeks ago
Bengaluru, Karnataka, India timesjobs Full timeMobile Senior QA Automation EngineerLocation: Bangalore, IndiaTechnology: EngineeringEmployment Type: Full TimeWork Setup: HybridAt Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. By joining our team of nearly 14,000 associates, you will become part of a community that will help you to succeed. We...
-
Technical Support Engineer
3 weeks ago
Bengaluru, Karnataka, India timesjobs Full timeDate: Aug 6, 2024Location: Bengaluru, KA, IN, 560103Company: AnsysSummary / Role PurposeJoin the Ansys Customer Excellence team to support our customers on all the aspects of their real-world engineering simulation projects and integration of Ansys software in their design workflows and grow Ansys business. You will use advanced-level engineering knowledge...