Payment Processing Analyst position in Jaipur Rajasthan

4 weeks ago

Jaipur, Rajasthan, India timesjobs Full time

Title:
Payments Processing Analyst

Location:
Jaipur

Specific/ mandatory skills:
Payments, Banking etc.
Experience range: 0 to 2 years
Open to consider fresher candidates (Yes/No): Yes
Open to consider relocation/non-local candidates (Yes/No): No

Project duration: 8 months

Shift timings:
Candidate should be flexible in all shifts
Number of days work from office: 3 days

Description

The Payments Processing Analyst is responsible for the accurate and timely processing of all types of payments including processing of physical cash/valuables, as well as handling cash-related investigations.

This includes the processing of time-critical, complex transactions on behalf of the Banks internal and external clients, cash-related investigations involving inquiries from clients and internal stakeholders on cash payments before and after execution.

It often involves time-critical, potentially complex or in some cases regulated tasks including interaction with internal and external stakeholders.

The Payments Processing Analyst undertakes the complete and accurate capturing of payment transactions including physical cash/valuables transactions, ensuring that all payment-related information and relevant parties are processed according to established Service Level Agreement (SLAs) and industry guidelines.

In addition, the Operator should ensure that procedures are properly executed to reduce processing risk and identify potential areas for process improvement whether internally within the Bank or for our clients.

The Payments Processing Analyst may also be in direct contact with clients in relation to payment processing offered by the Bank if this is agreed with respective front office functions.

They may need to deal with the escalation and remediation of client complaints as well as managing relationships with the front office and other internal and external parties at an appropriate level.

Your key responsibilities
Processing Standards

Process items adhering to procedures and cut-off times.
Assist the team in the day-to-day operations. Liaise with the sending location in case of any clarification.
Communicate to the team all process-related clarifications received from the sending location.
Collate data regarding process issues and communicate the same to the Manager.
Carry out all the EOD functions as per checklists and maintain the relevant records.

Escalation

Escalate issues to supervisors and managers as per the escalation procedure.
Keep Team Manager advised of the exceptional occurrences, to enable appropriate action.
Ensure that all procedures laid down for the process are adequately followed. Ensure compliance of internal regulations.

Compliance


To communicate all potential business opportunities which have been identified in the course of regular transactions and to assist the management in the efforts for business development.

Business Opportunities

To achieve the Job objectives set within the timelines agreed.
Contribution to innovation.
Contribute ideas with the objective of achieving excellence in service quality.
Carry out the monthly departmental self-assessments, based on the checklists.
Ensure that the checking is done in true spirit and evidences all control lapses with suggested actions.

Additional Responsibilities

Ensure all amendments and or updates to the KOP are made on the defined timelines.
Ensure training of new recruits as per the Training Module.
Carry out tests or quizzes to assess the trainees.
Maintain all relevant training records.
Assist the manager in the preparation of various team-related MIS.

Your skills and experience

Clear understanding of Payments flow
Well versed with SWIFT
Risk and Regulatory
Payments, SWIFT Back office operation, Operation Risk
Minimum Graduation in any stream.

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