Manager, Salesforce

4 weeks ago


Pune, Maharashtra, India Workday Full time

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That's why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don't need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

Come be a part of something big.

Workday is embarking on our next growth adventure. As our Business Technology team continues its mission to deliver unparalleled value to our business partners and customers, we are expanding our presence in the Asia-Pacific region with a new Business Technology office in Pune, India. This new office will be an essential development center to propel the growth of our company through transformational programs for Go-To-Market and Enterprise Data Analytics teams. If you want to be a part of building something big that will drive value throughout the entire global organization, then this is the opportunity for you. You will be working on top priority initiatives that span new and existing technologies - all to deliver outstanding results and experiences for our Customers and employees.

About Go-To-Market Team:
The Business Technology Go-To-Market team works in close partnership with our business partners to help achieve growth and revenue goals for Workday, along with driving first-class Customer and employee experiences. The team is responsible for developing and supporting innovative architecture-led solutions for our Marketing, Sales, Services, Customer Support & Legal business functions with Salesforce being the primary platform alongside other innovative platforms like SnapLogic for Integrations, Conga/Apttus for CPQ, CLM, AWS as PaaS, Coveo Search Platform, OKTA for SSO and others

About the Role

Our Go-To-Market (GTM) Enterprise Applications team is currently looking for a Manager of Enterprise Applications.

  • Lead complex project improvements related to GTM initiatives, marketing efficiency, user experience and be accountable for timely delivery of projects.
  • Lead the development of solutions on the platform, using Apex, Heroku, and Visualforce and leverage HTML, CSS, JavaScript, AJAX, and other technologies
  • Supervise staff to sustain and 'run the business' via Salesforce improvements including implementing creative business solutions, such as lead qualification, campaign managment, M&A, CDM/Reltio and cross-functional pillars with Business Intelligence/RevOps, Sales, Services, Support, and data.
  • Manage, advise, and mentor team on professional development, general best practices and business initiatives or goals while also aligning on budget allocations, resources, resource planning and utilization, operating model, agile practices, and driving roadmap with partners to sustain all the sales business functions.
  • Identify Service improvement areas, long term solutions for managing tech debt and drive resolution
  • Plan, execute POC for automation, long standing problems and new product adoption.
  • Deliver Production bugs, enhancements.
  • Work on scale and uplift of Salesforce monitoring solutions
  • Create documentation, maintain standardization and look for ways to continuously improve processes & procedures.

About You

Basic Qualifications

  • 6+ years of Salesforce experience
  • 3+ years as a people manager with diverse experience in managing a team of developers, business analysts, quality assurance engineers.
  • Experience developing with Lightning and experience implementing with Salesforce AppExchange

Other Qualifications

  • Salesforce Platform App Builder Certification Preferred
  • Salesforce Admin Certification
  • Salesforce Platform Developer Certification Preferred
  • Familiarity with Marketing / Top of the Sales funnel and Marketing Automation tools.
  • Ability to present ideas in user-friendly language to non-technical staff and end users.
  • Ability to work in a fast-paced environment meeting the needs of a global business
  • Leadership skills to mitigate, influence, and create strategic plans with various business and technical cross-functional teams, such as, sales, services, support, finance, and marketing



Our Approach to Flexible Work

With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process



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