Specialist, Product Management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Specialist, Product Management

Our Purpose

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Role Overview

We’re looking for a Specialist, Product Management, for the Expense Management product within the Corporate Solutions business unit. In Mastercard Corporate Solutions we are focused on making payments smarter, and businesses stronger. Our offerings span across commercial card programs including virtual cards, products to support automation of account payables & receivables payment processes, solutions for supply chain financing, and many more emerging innovations.

Primary Responsibilities

In this position, you will:

- Support Product Roadmap Execution: Assist in the execution of the product roadmap by contributing to discovery, delivery, and prioritization activities. Help ensure alignment with strategic goals through collaboration with cross-functional teams.

- Conduct Product Analysis & Generate Insights: Perform quantitative and qualitative analyses to uncover trends, user needs, and opportunities for improvement. Translate findings into actionable insights to support product decisions.

- Assist in Market & User Research: Help gather and synthesize market, user, and competitive data to inform product strategy. Stay informed about relevant industry trends and customer feedback.

- Collaborate Across Teams: Work closely with product managers, engineering, design, and other stakeholders to ensure shared understanding of product goals and requirements.

- Document Product Requirements: Draft and maintain clear Product Requirement Documents (PRDs), user stories, and acceptance criteria. Ensure documentation is up-to-date and accessible to relevant teams.

- Monitor Product Performance: Track product performance metrics and user feedback post-launch. Help identify areas for enhancement and support continuous improvement efforts.

- Facilitate Agile Processes: Participate in sprint planning, backlog refinement, and daily stand-ups. Support the product manager in ensuring smooth execution of agile ceremonies.

- Communicate Clearly: Share updates, findings, and documentation in a clear and concise manner to ensure alignment across stakeholders.

- Learn & Grow: Engage in continuous learning through available development resources to build product management skills and domain expertise.

- Demonstrate Mastercard Way Behaviors: Uphold Mastercard Way behaviors in all interactions with customers and internal stakeholders.

All About You

The ideal candidate for this position should:

- Be curious and proactive in understanding customer needs and product performance.

- Have experience working with cross-functional teams, especially engineering and design.

- Be comfortable working with data to support decision-making and insight generation.

- Be a clear communicator, both verbally and in writing.

- Be organized and detail-oriented, with a focus on execution and follow-through.

- Be eager to learn and grow within a product management career path.

We understand that you may not have all the criteria on this list. If you believe you have relevant experience and the capability to fulfill this role, we strongly encourage you to apply.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

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