Oracle DevOps Fusion OTC-AR Functional Lead

1 week ago

Bengaluru, Karnataka, India Johnson Controls Full time

Job Title: Oracle DevOps Fusion OTC-AR Functional Lead  

Location: Bangalore 
Experience: 12+ years 

Job Description: 

We are seeking an experienced Oracle DevOps Fusion Order to Cash (O2C) AR Functional Consultant to join our dynamic team. The ideal candidate will have a deep understanding of Oracle Fusion Financials, specifically in the AR module including invoicing (manual, recurring and via the PPM and SMC modules)  as well as customer receipts & invoice printing, SLA structure of AR module, Customer master data and Month end close process for AR Sub Ledger with very good understanding of DevOps methodologies.    

Key Responsibilities: 

  • Lead the development and support of Fusion O2C AR processes and solutions. 

    • Collaborate with cross-functional teams to enhance system performance and reliability. 

      • Implement DevOps practices to streamline development, testing, and deployment processes. 

        • Monitor and optimize system performance, ensuring high availability and minimal downtime as part of Post go live Operational Support 

          • Stay updated with the latest Fusion technologies and DevOps tools to drive continuous improvement. 

            • Provide guidance and mentorship to junior team members. 

              • Manage project timelines and stakeholder expectations effectively. 

                • Conduct system configurations, testing, and user training as needed. 

                  • Manage functional/technical team within Value Stream   

Oracle DevOps Organization is supporting multiple Oracle Fusion Instances within JCI.  Oracle DevOps Fusion O2C AR Lead will be single point of contact (SPOC) for this functional Value stream for all development and support related activities.   

  • Analyze Oracle Fusion Enhancements, Change Requests and Support activities  

    • Work planning and prioritization for approved backlogs within the Value stream reviewing with BPO/GPO and Oracle Fusion Solution Architects.  

      • Capacity planning of resources based on approved backlogs for enhancements and support tickets to meet SLAs provided to business stakeholders  

        • Coordinate with other Value Stream Leads within Fusion DevOps, Delivery and Support Leads for other Edge applications to address any integration issues between AR and other Values streams/integration areas on a timely manner 

          • Scheduling, Reviews and approvals for production deployments working with Global Deployment/Release leaders  

            • Optimize and effectively manage Enhancements and support ticket backlog within the Value Stream reviewing with the team 

              • Drive for Continuous improvements to reduce support tickets, automation eliminating manual activities wherever possible  

                • Follow JCI Major Incident management process to address any critical issues (P1/P2) by engaging right teams  

                  • Share Value stream level reporting with KPIs for the Value stream with Global and Regional DevOps Leaders  

Required Skills: 

  • Bachelor 's degree in engineering or Information Systems or equivalent  

    • 12+ years of overall experience within Oracle Fusion and Oracle EBS ERPs  

      • Proven track record in Order to Cash space within Oracle Fusion ERP 

        • Expertise in Oracle Fusion functional configuration and solutions for small- and large-scale initiatives mainly within Order to Cash Accounts Receivables, Subledger Accounting Methods, Bank integration and receipts area  

          • Hands on experience within Oracle Fusion ERP 

Preferred Skills: 

  • Oracle Cloud certifications. 

    • Experience with Agile methodologies. 

      • Knowledge of additional Oracle modules. 

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