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Senior Associate, Client Service

4 months ago


India MH Pune BNY Mellon Full time

Bring your ideas. Make history. 
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s top banks work with us as we lead and serve our customers into the new era of digital. 

With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we’re approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about. 

We’re seeking a future team member for the role of Senior Associate, Client Service to join our BMiddle Office team. This role is located in Pune, MH - HYBRID role.

General Background:

The BNYM Fund & Client Services group is responsible for various functions and deliverables related to SMA and fund activity processing, reporting and invoicing. The team is responsible for processing client instructions related to cash activity and account updates for a top tiered clients Funds and Separately Managed Accounts (SMAs), and for facilitating account events (i.e. openings/ closings/ complex account events) for both SMAs and Bridgewater Funds.  The team is also responsible for Fund and SMA Investor level reporting, for which reports are completed on a daily, weekly, monthly, quarterly, annually and ad hoc basis.  The BNYM FCS team enhances the administrator’s reports for SMAs that do not hold fund investments.

Additionally, the team is responsible for facilitating the invoice payment process for the client’s Funds. The team receives vendor invoices from the client and processes them to prepare an instruction package that the client then authorizes to send to the appropriate administrators for payment

In this role, you’ll make an impact in the following ways: 

  • Receive Invoices from client.
  • Authenticate and process invoices in internal systems.
  • Validate settlement instructions for payment vs. known database for approved instructions.
  • Create weekly invoice package to be paid back to client for them to execute with their Fund Administrator.
  • Reconcile that the Administrator made the proper payments for accuracy.
  • Send reporting to the client on invoices quarterly and yearly.

To be successful in this role, we’re seeking the following: 

  • Bachelors degree or the equivalent combination of education and experience is required.
  • 7 plus years of total work experience preferred. 
  • Experience in operations processes preferably in a Middle Office setting with a general understanding of investment back and middle office life cycle (>= 18 months)
  • Has a strong comfort level communicating and supporting client requirements and inquiries
  • Has a proven ability to communicate and collaborate across differing functions
  • Can operate independently within initial guidance/supervision/knowledge transfer but also be a collaborator.
  • Intermediate to advanced understanding of Excel
  • Remain organized and be able to handle multiple priorities, while keeping current on emails
  • Comfortable asking questions to gain understanding on any area where understanding is limited.

At BNY Mellon, our inclusive culture speaks for itself. Here’s a few of our awards: 

  • Fortune World’s Most Admired Companies & Top 20 for Diversity and Inclusion 
  • Bloomberg’s Gender Equality Index (GEI)
  • Human Rights Campaign Foundation, 100% score Corporate Equality Index
  • Best Places to Work for Disability Inclusion, Disability: IN – 100% score 
  • 100 Best Workplaces for Innovators, Fast Company
  • CDP’s Climate Change ‘A List’

Our Benefits:

BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.