Sr. Application Support Engineer

1 month ago


Jamnagar, India Reliance Industries Limited Full time
Senior Application Support Engineer (Sr. Manager) at Jamnagar Refinery Site


Company Overview


Reliance Industries Limited is a Fortune 500 company and the largest private sector corporation in India. With a motto of "Growth is Life," we strive for innovation-led exponential growth in hydrocarbon exploration, refining, petrochemicals, retail, and telecommunications.


Job Overview


Senior Application Support Engineer with 7 to 10 years of experience. Full-time position located in Jamnagar. Salary range: Competitive. Reliance Industries Limited - Fortune 500 company in the Oil and Gas industry with a commitment to innovation-led growth.


Qualifications and Skills


  • BCA/MCA/B.Sc (IT)/M.Sc(IT)/Diploma in IT/B.E / B.Tech CE/IT with 7-12 Years of Experience
  • 7-12 years of experience in application support and troubleshooting
  • Strong database management skills
  • Experience with software deployment processes
  • Proficiency in Node JS and Angular
  • Desired: .Net, Oracle PL/SQL, MS SQL Server, SSRS, Web service, OOPs
  • Excellent communication and problem-solving skills
  • Application management and maintenance skills, experience in the manufacturing (Oil & Gas / Petroleum) domain with MES applications will be an advantage. 


Roles and Responsibilities


  • Provide technical support for applications and systems
  • Provide L1/L2 support to applications in Manufacturing Operations
  • Business continuity by ensuring availability of applications in Manufacturing Operations
  • Troubleshoot and resolve complex issues related to software and databases
  • Responsibility for security of (system and organizational) data, manage compliance to IRM guidelines
  • Collaborate with development teams for software deployment
  • Create and maintain technical documentation for applications
  • Monitor and optimize application performance







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