Transformation Director
2 weeks ago
Roles and Responsibilities :
- Process Redesign and Consolidation : Review and redesign Active Directory (AD) and Identity and Access Management (IDAM) operations processes to enhance consolidation, policy compliance, and efficiency.
- Automation Enablement : Develop and implement automation strategies for IDAM processes and controls to improve efficiency and reduce manual intervention.
- Program Management : Lead the program management of new tool implementations, including Identity Governance and Administration (IGA) and Privileged Access Management (PAM) solutions.
- Quality and Governance Standards : Establish and enforce quality and governance standards for Global Identity Services, ensuring consistency and compliance across all operations.
- Project Management : Manage joint initiatives between Global Technology (GT) and People & Culture (P&C) relating to identity services, ensuring successful project delivery.
- Stakeholder Communication : Act as a Single Point of Contact (SPOC) for stakeholders, including audit teams, Country IT departments, and P&C, addressing new demands and enhancements related to Identity Services.
Key Success Criteria :
- Successful redesign and implementation of efficient and compliant AD and IDAM operations processes.
- Effective deployment of automation solutions, resulting in measurable improvements in process efficiency.
- Timely and successful implementation of new tools, including IGA and PAM, with minimal disruption to existing services.
- Establishment and adherence to high-quality governance standards for Global Identity Services.
- Positive feedback from stakeholders, indicating effective communication and project management.
Qualifications :
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Extensive experience in Identity and Access Management, particularly in operations and process improvement.
- Proven track record in program and project management, with experience in implementing IGA and PAM tools.
- Strong understanding of automation technologies and their application in IDAM processes.
- Excellent communication and stakeholder management skills.
- Knowledge of relevant compliance standards and regulations.
Preferred Skills :
- Certifications in IDAM, such as Certified Information Systems Security Professional (CISSP) or Certified Identity and Access Manager (CIAM).
- Experience in a global or multi-national organization.
- Proficiency in project management tools and methodologies.
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