
Site Reliability Engineer II
8 hours ago
Senior Site Reliability Engineer (SRE II)
Own availability, latency, performance, and efficiency for Zafin’s SaaS on Azure. You’ll define and enforce reliability standards, lead high-impact projects, mentor engineers, and eliminate toil at scale. Reports to the Director of SRE.
What you’ll do
- SLIs/SLOs & contracts: Define customer-centric SLIs/SLOs for Tier-0/Tier-1 services. Publish, review quarterly, and align teams to them.
- Error budgeting (policy & tooling):
- Run the error-budget policy with multi-window, multi-burn-rate alerts; clear runbooks and paging thresholds.
- Gate changes by budget status (freeze/relax rules) wired into CI/CD.
- Maintain SLO/EB dashboards (Azure Monitor, Grafana/Prometheus, App Insights). Run weekly SLO reviews with engineering/product.
- Drive roadmap tradeoffs when budgets are at risk; land reliability epics.
- Incidents without drama: Lead SEV1/SEV2, own comms, run blameless postmortems, and make corrective actions stick.
- Engineer reliability in: Multi-AZ/region patterns (active-active/DR), PDBs/Pod Topology Spread, HPA/VPA/KEDA, resilient rollout/rollback.
- AKS at scale: Harden clusters (network, identity, policy), optimize node/pod density, ingress (AGIC/Nginx); mesh optional.
- Observability that works: Metrics/traces/logs with Azure Monitor/App Insights, Log Analytics, Prometheus/Grafana, OpenTelemetry. Alert on symptoms, not noise.
- IaC & policy: Terraform/Bicep modules, GitOps (Flux/Argo), policy-as-code (Azure Policy/OPA Gatekeeper). No snowflakes.
- CI/CD reliability: Azure DevOps/GitHub Actions with canary/blue-green, progressive delivery, auto-rollback, Key Vault-backed secrets.
- Capacity & performance: Load testing, right-sizing, autoscaling; partner with FinOps to reduce spend without hurting SLOs.
- DR you can trust: Define RTO/RPO, test backups/restore, run game days/chaos drills, validate ASR and multi-region failover.
- Secure by default: Entra ID (Azure AD), managed identities, Key Vault rotation, VNets/NSGs/Private Link, shift-left checks in CI.
- Reduce toil: Automate recurring ops, build self-service runbooks/chatops, publish golden paths for product teams.
- Customer escalations: Be the technical owner on calls; communicate tradeoffs and recovery plans with authority.
- Document to scale: Architectures, runbooks, postmortems, SLIs/SLOs—kept current and discoverable.
- (If applicable) Streaming/ETL reliability: Apply SRE practices (SLOs, backpressure, idempotency, replay) to NiFi/Flink/Kafka/Redpanda data flows.
Minimum qualifications
- Bachelor’s in CS/Engineering (or equivalent experience).
- 12+ years in production ops/platform/SRE, including 5+ years on Azure.
- PostgreSQL (must-have): Deep operational expertise incl. HA/DR, logical/physical replication, performance tuning (indexes/EXPLAIN/ANALYZE, pg_stat_statements), autovacuum strategy, partitioning, backup/restore testing, and connection pooling (pgBouncer). Prefer experience with Azure Database for PostgreSQL – Flexible Server.
- Azure core: AKS (must-have); Front Door/App Gateway, API Management, VNets/NSGs/Private Link, Storage, Key Vault, Redis, Service Bus/Event Hubs.
- Observability: Azure Monitor/App Insights, Log Analytics, Prometheus/Grafana; SLO design and error-budget operations.
- IaC/automation: Terraform and/or Bicep; PowerShell and Python; GitOps (Flux/Argo). Pipelines in Azure DevOps or GitHub Actions.
- Proven incident leadership at scale, blameless postmortems, and SLO/error-budget governance with change gating.
- Mentorship and crisp written/verbal communication.
Preferred (nice to have)
- Apache NiFi, Apache Flink, Apache Kafka or Redpanda (self-managed on AKS or managed equivalents); schema management, exactly-once semantics, backpressure, dead-letter/replay patterns.
- Azure Solutions Architect Expert, CKA/CKAD.
- ITSM (ServiceNow), on-call tooling (PagerDuty/Opsgenie).
- Compliance/SecOps (SOC 2, ISO 27001), policy-as-code, workload identity.
- OpenTelemetry, eBPF tooling, or service mesh.
- Multi-tenant SaaS and cost optimization at scale.
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