Technical Writer

3 weeks ago

Delhi, Delhi, India Yotta Data Services Private Limited Full time

Job Summary:

The Technical Writer will be tasked with developing and upkeeping detailed documentation that outlines product workflows and configurations tailored to each customer environment. This position demands a thorough understanding of our products and the ability to translate intricate technical concepts into clear and accessible documentation for users.

As a Technical Writer, you will:


• Develop and maintain detailed documentation for all product workflows and configurations tailored to each customer environment.


• Collaborate with engineering, product management, and customer success teams to gather information and ensure documentation accuracy.


• Create user manuals, installation guides, API documentation, and other technical materials.


• Ensure all documentation is current with the latest product features and updates.


• Work closely with the engineering team to understand technical aspects of our products and translate them into clear, concise documentation.


• Assist in developing templates and standards for technical documentation.


• Conduct regular reviews and updates of documentation to ensure consistency and accuracy.


• Provide documentation support during customer onboarding and implementation phases.


• Continuously improve documentation processes and tools to enhance productivity and quality.

Qualifications:


• Bachelor's degree in computer science, engineering, or a related field.


• Proven experience (3 – 5 years) as a Technical Writer, preferably in a technology focused environment.


• Ability to understand and explain complex technical concepts to both technical and non-technical audiences.


• Excellent written and verbal communication skills.


• Strong attention to detail and ability to write in a clear, concise, and engaging manner.


• Proficiency in using popular technical documentation tools.


• Strong organizational skills and ability to manage multiple projects simultaneously.

Desired Skills:


• Experience working in an Agile development environment.


• Basic knowledge of programming languages and APIs.


• Ability to create visual aids such as diagrams, screenshots, and flowcharts to enhance documentation.


• Strong problem-solving skills and ability to work independently.

Job Type: Full-time and work from office.

Location: Sarita Vihar, New Delhi

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