Senior Technical Architect(Salesforce) – AWS Lambda

3 days ago


india, IN Gravity Infosolutions, Inc. Full time

Job Title: Senior Salesforce Technical Architect (AWS Lambda)

Experience: 8+ Years

Type: Contract

Duration: 480 Hrs (2.5 months+ Extendable)

Location: Remote

Shift Timing: IST over lapping US Time


Job Description:


Required Skills

  • Strong hands-on expertise in AWS Lambda
  • Experience with Amazon Connect and Amazon Lex
  • Strong knowledge of Salesforce Service Cloud Voice (SVC)
  • Solution architecture experience for AWS-based voice/contact center solutions
  • Ability to work with business analysts and developers to design scalable solutions
  • Jira backlog ownership and technical leadership experience preferred

Responsibilities

  • Own the solution architecture for the contact centre transformation project
  • Define and implement technical strategy involving AWS and Service Cloud Voice
  • Work closely with stakeholders, business analysts, and developers
  • Ensure best practices, code quality, and seamless AWS integration
  • Support deployment and stabilization phases



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